Accounts, Groups & Passwords

Reset passwords, request accounts, request access to student labs.

Articles (56)

Pinned Article How to reset a forgotten account password?

Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact OIT.

How to add/remove members from mail enabled groups?

This tutorial will show group owners how to add and remove members from mail enabled security groups and resource groups through the account management page.

How to change an account password?

Learn how to set the password on your account. To follow these directions you need to know your username, password and setup your security profile.

How to identify the PIK on a VandalCard?

This article explains the method of identifying the PIK. This is primarily used by gatekeepers or campus dining employees when adding access or meals to a person's card.

How to migrate to an alumni account?

This tutorial is for instructions on how to set up an alumni account. This includes migrating a student account to an alumni account.

How to set up my security profile?

Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password.

Student ID Retirement - Frequenty Asked Questions

Information regarding the discontinuation of Student ID's.

VandalCard - Frequently Asked Questions

This article serves as a self help page that answers frequently asked questions about vandal cards, and other forms of University of Idaho identification.

What is affiliation and when do accounts expire?

This article contains a brief overview of UI affiliation criteria and what happens when accounts lose affiliation.

What services are available for Emeritus faculty and honored staff?

This article details what email options are available for our Emeritus Faculty and Honored Staff. It also outlines technical support contact information as well as other IT services available to our customers after they retire.

How do I reactivate Duo Mobile?

Instructions for users to reactivate their Duo Mobile on a new phone