Useful for: Staff and Students handling their lost or damaged Vandal card.
Overview
This article explains how to request a replacement for a lost Vandal card using MyUI and the Vandal Card form.
Deactivating Lost Card
Requesting Replacement
Optional
Note, deactivating your lost card is optional as once a new one is made the old one will become automatically deactivated. However, if your card contains permissions that are a security risk (I.e., access to authorization needed buildings) it is recommended that you deactivate your card as soon as it is lost.
You can deactivate your Vandal Card via the following steps:
- Log into MyUI
- Find the card labeled "Vandal Card" either in the "Resources" tab or in "View All Cards" search.
- In the Vandal Card card select "Deactivate Card" link.
- In the new window select the Vandal Card listed and select the "Deactivate" button.
When replacing a lost or intentionally damaged card you will need to follow the provided steps as it will not be the same as when you requested your first Vandal Card. If you attempt to request your lost Vandal Card as a broken card it will not be printed without the physical card being shown as dysfunctional.
Before requesting a lost card replacement you will need to pay the replacement card fee as lost cards will not be printed until a receipt is received. Note, that when paying the fee it is preferred that you include your Vandal email as the email identification so your receipt can be identifiable before your card is printed.
You can pay the replacement card fee by filling out the following form:
Pay the Replacement Card Fee
Note that you do not need to pay the replacement card fee if the card was worn out by normal wear and tear. If this is the case, be sure to bring the old card in when picking up your new card and you will not be charged the fee.
Once you have paid the replacement card fee you can begin the process of requesting a new card by filling out the following request form. When filling it out set the request reason as a lost card replacement and if wanted you can update the current photo for your Vandal Card (Photo requirements can be found here). If you would like to receive the card at a personal address instead of the Student Technology Center's office in TLC 128, specify it in the form (I.e., 123 Happy Street, Boise ID 83709).
Request A Vandal Card