Overview
The Self-Service Password Reset (SSPR) functionality defaults to using the Microsoft Authenticator application. Using the Microsoft Authenticator application is *not* required. It is possible to use another authenticator app like Duo Mobile, Google Authenticator, or Authy.
Warning
- The Microsoft Authenticator application is highly recommended.
- Microsoft Authenticator supports push verification and has other benefits for integration with Microsoft 365 applications and services.
- Using a third party authenticator app will require adding an account and entering a passcode during the password reset process. It does not reuse your existing Duo MFA configuration.
Using a Different Authenticator App
During the SSPR registration process you will see the default "Microsoft Authenticator" screen. On this page select "I want to use a different authenticator app".
![Click to View Full Image Uploaded Image (Thumbnail)](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=da8b1ccf-db9a-4b6f-9731-602bf0adab30-thumb.jpg&beidInt=2)
In your authenticator app, like Duo Mobile, select the option to "+Add" an account. On the Microsoft registration dialog, click on "Next".
![Click to View Full Image Uploaded Image (Thumbnail)](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=6a672e44-9386-4b53-9122-708dd77ccb94-thumb.jpg&beidInt=2)
In your authenticator app, select the option to "Use QR code" and scan the on-screen QR code. Once you have scanned the code select "Next".
![Click to View Full Image Uploaded Image (Thumbnail)](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=3d9ad031-8b43-4a62-ae49-ddaabfc453ae-thumb.jpg&beidInt=2)
As a final step, to register your authenticator app, you will be asked to enter the 6 digit code from your app. Enter it and select "Next".
![Click to View Full Image Uploaded Image (Thumbnail)](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=d38105bf-f483-4b3c-966e-f2f17c495740-thumb.jpg&beidInt=2)
Once your "App" is successfully registered you can continue on to the next verification which can include a phone number or email address.
![Click to View Full Image Uploaded Image (Thumbnail)](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=a34e0baa-6708-4c23-a219-dcdb191f5d85-thumb.jpg&beidInt=2)