Recently Modified Articles

Fulfill, Cancel, or Refund Order
Guidelines for Compliant Access to High Risk data
This guide describes the current settings enforced for High Risk data access on macOS, Windows, iOS, and Android.
Why do I see "You can't get there from here" during sign-in?
ITS Approved Storage Locations
The following locations have been approved by ITS for storage of university data, consistent with U of I policies and standards.
Guidelines to Identify High Risk Data
Information to help you identify different classifications of data, which may require different technical controls.
How to Record a Show at Home
How to record your show at home for KUOI.
Student Computing Labs Locations
Information about Student Computing Lab hours and locations.
What Microsoft 365 Applications are approved for use?
How do I access On-Premise (S: drives) while off campus?
Information on how to access UI drives off campus.
How do I mount my S drive (On-Premise) on my Mac?
This article describes how to mount U and S drives to a Mac running OSX.
How do I mount my On-Premise (S drive) in Windows?
A tutorial on how to map U and S drives to a computer running Windows. It includes instructions using the QuickConnect tool, as well as manually mapping the drives.
How do I request a new On-Premise (S: Drive) folder?
This article explains the process to request a new S: Drive folder. It also explains the Structure of the S: Drive, and how to change the owner of a folder .
How are Microsoft 365 Course Groups created?
How do I erase my Hard-Disk Drive?
Instructions on erasing hard disk drives.
How do I retire a device?
Information about and how to wipe the information before disposing of or otherwise permanently relinquishing control of devices capable of storing information using a DBAN CD.
How do I erase my Solid-State Drive?
Instructions on erasing solid-state drives.
How do I erase my Android device?
Instructions on securely erasing an Android devie
How do I erase my iOS device?
Instructions for erasing an iOS device.
How do I set up and use my voicemail?
This article goes through the steps to set up and manage voicemail.
Use of Teams, OneDrive, and SharePoint
Which Microsoft storage and collaboration tool should you use in various situations? This article describes the use of each along with U of I's intentions for file storage.
What is the Cisco Self Care Portal?
This article provides an outline of features in the Cisco Self Care Portal.
Internet Self-Defense Dojo
IT Security primer for incoming students.
HyFlex Classrooms available for Fall 2020
Zoom General Guide
This guide serves as a step by step for setting up zoom conference calls.