Recently Modified Articles

How do I access student lab computers remotely?
How to get a position at the Student Technology Center (STC)
This is the KB Article that has information to apply at the Student Technology Center.
How do I reactivate Duo Mobile?
Instructions for users to reactivate their Duo Mobile on a new phone
Zoom Privacy Protection
With the added usage of Zoom meetings across the world, there are people exploiting open meetings by joining the meeting, sharing very inappropriate material. In response to this the University of Idaho changed Zoom default settings; only the host can share. This article gives links on how the host can change those settings to allow participants to share. It also links on other features Zoom has to make a meeting private.
How do I reboot a remote Bitlocker protected computer?
Remote reboot instructions for Bitlocker users.
Saving Banner files from GJIREVO
Options for choosing location to save files from GJIREVO.
What is WDE (Whole Disk Encryption)?
This article contains information about Whole Disk Encryption at U of I.
Teams Rollout Information
This is a summary of the MS Teams roll out to the entire University in Spring of 2020. Is a place for updates about the rollout and training available. This article will link to other resources for how to and instructions.
Microsoft Teams Information and FAQ
Information on getting access to Microsoft Teams and frequently asked questions.
Technology and Device Security Essentials
Essential Cyber Security Tips for UI Employees
Outlook Web App (OWA) FAQ
This article answers frequently asked questions about the Outlook Web app used by students and employees at the University of Idaho.
COVID-19 scams and phishing messages
What does the status mean in TDX?
This article is a quick rundown of the current status's in TDX. Keep in mind this can change as we move through the process and more information is in the TDX strategy guide.
How do I access my work computer remotely?
A step-by-step guide for users to use RDP to remotely access their work computers from home.
What do I do when I forget my encryption passphrase on Windows?
In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their Windows computer and reset their passphrase.
Why Student Employees Need Two Email Accounts
Having an @uidaho.edu and an @vandals.uidaho.edu is important for student employees at the University. It helps protect a students education-related data and keep University business separate to maintain official University records and comply with U of I policy (in APM 30.10).
Teams App Tab Placeholder
KUOI Digitization Project: MP3 Metadata Fixes
How to update MP3 metadata for Stage 1 of the KUOI Library Digitization project.
University of Idaho Microsoft Office FAQ and Links to Microsoft Support and Training Resources
This article provides answers to common questions UI affiliates may have about Office 365 ProPlus and its use. It also has links to Microsoft training resources.
Zoom: Links to Useful Features Help
This article includes links on how to use some of Zoom's features including Zoom Test Call, Polling, System Requirements and Recording.
Zoom General Guide
This guide serves as a step by step for setting up zoom conference calls.
How do I mount my U and S drives in Windows?
A tutorial on how to map U and S drives to a computer running Windows. It includes instructions using the QuickConnect tool, as well as manually mapping the drives.
How do I use my soft phone on Windows, macOS, Android or iOS device?
This is a step-by-step guide for gaining access to, installing, and using Cisco Jabber. Cisco Jabber is a piece of soft-phone software that enables mobile users to access their University of Idaho VOIP phones while working remotely. Using this software, you can access your voice messages and place/receive calls from your desktop or mobile phone.