UI email and calendaring, mass mailings and email lists, instant messaging on campus or on mobile devices, and website-related issues.
For a brief time messages previously filtered to "Clutter" were delivered to user inboxes. The issue has been resolved by ITS Security.
Having an @uidaho.edu and an @vandals.uidaho.edu is important for student employees at the University. It helps protect a students education-related data and keep University business separate to maintain official University records and comply with U of I policy (in APM 30.10).
This article goes through the steps on how to recover email and goes over recovery options.
Why are some "Junk" messages only marked as "[BULK]" and not automatically filtered?
The University has implemented a new Microsoft feature to help protect from phishing and spam threats from external senders. Our email system will now tag emails coming from outside the University. The External tag is available only in Outlook on the web, the new Outlook for Mac, Outlook for iOS and Outlook for Android. Below are example screen shots.
Web space access procedures.
This tutorial goes through the steps to add resource calendars and resource accounts to UI Email in Outlook 2016.
A guide to clearing your browser cache in Chrome on an Android smartphone.
A guide to clearing a browser cache on Mozilla Firefox.
This tutorial will assist you in clearing your browser cache in Safari.
This article explains how to create inbox rules in OWA (Outlook Web Access) for sorting, removing, filtering, and deleting email.
This tutorial goes through the steps needed to forward email in OWA.
A guide on forwarding e-mails sent to your student e-mail address.
Information about how to host a webpage through the University as an employee, and resources for other affiliates.
This article explains the process for publishing your calendar availability from the Outlook Web Application.
This article describes how to properly report a phishing message.
This tutorial details how to set up email on iOS.
Steps outlining how to set up Outlook on an iOS device.
This tutorial outlines the steps to setting up your Outlook email account on the Macintosh Mail Application.
This tutorial demonstrates how to set up Outlook in OS X on an Apple computer.
This tutorial goes through the steps needed to configure Outlook on an Android device.
A guide to using Microsoft Stream.
How to add additional mailboxes to open with Outlook on OS X.
This article gives instructions on to setup Zoom meetings within Outlook ProPlus (Desktop) and Outlook Online.
Microsoft Word's mail merge feature only sends emails from Outlook's default email. This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead.
This article answers frequently asked questions for using the native OS X mail app.
The Microsoft Edge browser has known issues working with the University of Idaho network.
For the current issue of the No assertions found on VandalWeb, this is a quick tutorial of the workarounds.
This article answers frequently asked questions about the Outlook Web app used by students and employees at the University of Idaho.
Answers to frequently asked questions about using filtering tools in OWA and how ITS supports them.
This article describes a UI employee's options for mass mailing.