UI email and calendaring, mass mailings and email lists, instant messaging on campus or on mobile devices, and website-related issues.
For a brief time messages previously filtered to "Clutter" were delivered to user inboxes. The issue has been resolved by ITS Security.
The steps below outline the process to add a functional account mailbox to your existing Outlook client using full-access groups.
This article goes through the steps on how to recover email and goes over recovery options.
Why are some "Junk" messages only marked as "[BULK]" and not automatically filtered?
Web space access procedures.
This tutorial goes through the steps to add resource calendars and resource accounts to UI Email in Outlook 2016.
Instructions on how to setup an email archive from Outlook on a Windows Machine.
A guide to clearing your browser cache in Chrome on an Android smartphone.
A guide to clearing a browser cache on Mozilla Firefox.
This tutorial will assist you in clearing your browser cache in Safari.
This tutorial goes through the steps needed to configure Outlook on an Android device.
This tutorial demonstrates how to set up Outlook in OS X on an Apple computer.
This tutorial explains how to set up Outlook on a Windows machine.
This article explains how to create inbox rules in OWA (Outlook Web Access) for sorting, removing, filtering, and deleting email.
This tutorial goes through the steps needed to forward email in OWA.
A guide on forwarding e-mails sent to your student e-mail address.
Information about how to host a webpage through the University as an employee, and resources for other affiliates.
This article explains the process for publishing your calendar availability from the Outlook Web Application.
A tutorial to find email headers in Outlook. This is used for email troubleshooting and reporting spam to security.
This tutorial details how to set up email on iOS.
Steps outlining how to set up Outlook on an iOS device.
This tutorial outlines the steps to setting up your Outlook email account on the Macintosh Mail Application.
This article explains how to share calendars in Outlook for OS X or Apple computers.
This article explains the steps to share Outlook calendars on Windows devices.
A guide to using Microsoft Stream.
This article explains how to leverage Office 365 to its fullest potential, including how to set up your email in Outlook, using OWA and more.
How to add additional mailboxes to open with Outlook on OS X.
This article answers frequently asked questions for using the native OS X mail app.
The Microsoft Edge browser has known issues working with the University of Idaho network.
For the current issue of the No assertions found on VandalWeb, this is a quick tutorial of the workarounds.
This article answers frequently asked questions about the Outlook Web app used by students and employees at the University of Idaho.
Answers to frequently asked questions about using filtering tools in OWA and how ITS supports them.
This article describes a UI employee's options for mass mailing.
Having an @uidaho.edu and an @vandals.uidaho.edu is important for student employees at the University. It helps protect a students education-related data and keep University business separate to maintain official University records and comply with U of I policy (in APM 30.10).