How do I forward email in OWA?


This tutorial will demonstrate how to enable email forwarding in the Outlook Web App.

Request email assistance

Step 1:

Log in to your email at

Log in using NetID and Password.
Screenshot of the account sign in page.

Step 2:

Click on the gear symbol in the top right of the screen, which should open a drop down menu.

Select Mail under Your app settings in the drop down menu near the bottom.

Go to the Mail menu.
Screenshot of the Setting menu with the icon for the menu and the Mail option highlighted.

Step 3:

Click on "Forwarding" from the list of options to the left of the screen. If the menus are collapsed, it will be under Mail -> Accounts -> Forwarding.

Go to Mail -> Accounts -> Forwarding.
Screenshot of the Options menu with the relevant options highlighted.

Step 4:

Select the "Start forwarding" bubble by clicking on it. Enter a valid email address (ex.

Check the box labeled "Keep a copy of forwarded messages" if you wish to keep a copy of the emails you forward.

Select the "Start forwarding" bubble.
Screenshot of the Forwarding option open with the "Start forwarding" bubble selected.

Step 5:

Save your settings by clicking the "Save" button above the forwarding options.

To disable email forwarding, follow the same steps, but check the "Stop forwarding" bubble.

Save your settings.
Screenshot of the Forwarding option open with the Save button circled.


Article ID: 113
Fri 12/8/17 3:34 PM
Thu 7/7/22 12:01 PM

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