How to add a Mailbox to Outlook for MacOS

Overview:

This tutorial is for adding additional mailboxes into the MacOS version of Outlook. You may need use this tutorial to add a shared functional account which you have been given permissions to access through a -fullaccess or -editor group.

Add Mailbox to Outlook in MacOS:

Step 1:

Open the Accounts... window by going to Tools.

Tools brings a drop down menu in which you can find the accounts button.

 

Step 2:

In the Accounts window click on Advanced... in the lower right.

Make sure that you are on the correct account.

 

Step 3:

In the Advanced menu click on the Delegates tab.

This can be found in between the Server and Security tabs.

 

Step 4:

Under the Delegates tab go down to the "Open these additional mailboxes:" and click on the + sign.

This image shows that the plus sign is at the bottom of the menu.

 

Step 5:

Enter the additional mailbox you wish to open and click Add when it is selected.

Step 6:

Close out of the windows by clicking OK when done.

Step 7:

Quit Outlook and restart the program.

Step 8:

Upon logging into Outlook you should have the newly added account listed below your primary account. You may have to scroll down on the left pane to see it.

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Details

Article ID: 1112
Created
Tue 9/25/18 3:22 PM
Modified
Tue 5/14/24 1:33 PM