How do I set up my email in the Apple Mail application?

In This Article:

Overview:

While ITS strongly recommends using the most recent Outlook for Mac as your mail client, you can use the default Mail.app Mac email program. Mail.app is the native email client application installed with every version of Apple OS X, and Mail.app is capable of running in full Exchange mode. This tutorial will walk you through setting up an Exchange profile in Mail.app.

Required: You must have the most recent version of Mail.app installed (12.0.0 or newer).

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This tutorial applies to the following operating systems:

 MacOS Mojave

Start Mail.app:

Open the Mail.app from your taskbar and navigate to Mail>Add Account... from the menu bar up top. If this is the first account, a menu will appear with a variety of account type options. You will want to select "Exchange" account.

Open the Mail App.
Select Add Account from the Mail menu.

Enter Email Address and Credentials:

Type in your name as you want it to appear on your emails as well as your full email address (jvandal@uidaho.edu or vand1234@vandals.uidaho.edu) and corresponding password. Then click Sign In.

Mail.app will automatically use AutoDiscover to detect your account and set it up with the correct mail server settings.

Type in your name, your email address and corresponding password.
Type in Your Name as you want it to appear on your emails as well as your Email address

Troubleshooting:

In some extreme cases, Mail.app may not be able to successfully connect with AutoDiscover. Often you can just go back, re-type in the info, and try again and it will work.

In some extreme cases, Mail.app may not be able to successfully connect with AutoDiscover.
In some extreme cases, Mail.app may not be able to successfully connect with AutoDiscover.

If this does not work, it will give you the option to manually configure your account. Use the following settings:

  • Select Exchange under Account Type.
  • In the Description filed enter what you wish the account to be called. This can be anything.
  • The Incoming Mail Server filed should be outlook.office365.com.
  • Enter your full email address in the Username field. Enter your corresponding email Password.
  • In the Outlook Web AccessServerfield enter outlook.office365.com.

In the next screen you will need to set up the outgoing email server settings.

  • Leave the description field blank.
  • Enter outlook.office365.com in the Outgoing Mail Server field.
  • Make sure both use only this server and use authentication boxes are checked.
  • Double check that the username and password in the authentication fields is correct.
  • Confirm the settings on the next screen, make sure take account online is checked and click Create.

Your inbox will be created and your messages will begin syncing off the server to your machine.

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