Hardware & Software

Hardware/software requests, issues, event equipment, technology equipment surplus, and mobile apps.

Categories (1)

Other Standard Items List

This category includes standard items purchased for the UI. Customers can select items from these lists, click "Purchase Item", and complete the form to submit their items for purchase.

Articles (36)

Pinned Article List of NON-APPROVED Vendors & Manufacturers

List of vendors and manufacturers U of I is NOT allowed to purchase from. This list comes from the US Department of Defense.

Pinned Article Overview of OIT Procurement Process

High level overview of the OIT procurement process including description of hardware and software standards.

Adobe Acrobat Sign-in

How to sign into Adobe Acrobat Pro DC if prompted for login.

Adobe Software Installation Procedure (Named Licenses)

Installation instructions for named Adobe software purchased through ITS. Staff and Faculty Only

Applications Available to Trim Videos or Recordings

Stream (on SharePoint), the new version of Stream, does not have the feature to trim videos. This knowledge base article reviews applications available to University of Idaho students, faculty and staff that can trim videos. It is not a comprehensive list of all applications but what is easily available for the university community.

Best Way to Clean Laptop, Desktops, Monitors and Touchscreens

Links to various resources to clean laptops, desktop, monitors and touchscreens.

Cisco Anyconnect - VPN

Current VPN solution and its uses.

Cisco AnyConnect (VPN) Network Sign-in (WINDOWS 10)

This Article is helpful to users who need the VPN connected before signing into the computer for the first time.

Customer technology shipping guide

The following is a guide to shipping computers or other technology to ITS for surplus or warranty repair.

Esri Software

A list of ESRI software available through the University of Idaho.

How do I Disable "AutoSave" in Office 365 products?

This article will walk you through disabling "AutoSave" in Office 365 products like Word, Excel, and Powerpoint.

How do I install Microsoft Office on my Windows or Mac Computer?

Learn how to install Office 365 on your Windows or Mac PC. Office 365 is provided for affiliated students and employees of the University.

How to access Microsoft 365 Online Applications?

Links to University of Idaho's Microsoft Office 365 Online Applications

iPad Setup

This KB article guides through different steps of setting up an iPad for the first time.

Minecraft - Education Edition

A walkthrough explaining how to download Minecraft - Education Edition and how to create a teacher account.

Opening Adobe Creative Cloud Applications for the First Time on Computer Lab or Classroom Computers

Adobe change licensing for computers multiple people use such as in computer labs and classrooms called Shared Device license in 8/2019. At the same time it changed the how users log into Creative Cloud applications for the first time on each computer of those computers. This knowledge base article is only for computers with Shared Device license.

Purchasing Apple Hardware

Apple hardware to purchase through OIT Procurement.

Remote Laptop Setup Guide

The following guide is intended to setup a Lenovo T14 Gen 3 after it has been delivered to a remote worker.

Security Software

A list of the software provided through ITS Security, with links for downloads.

TechSmith Camtasia & SnagIt software

Video capture and editing software for educational use.

University of Idaho Microsoft Office FAQ and Links to Microsoft Support and Training Resources

This article provides answers to common questions UI affiliates may have about Office 365 ProPlus and its use. It also has links to Microsoft training resources.

Upgrade Windows 7 to Windows 10

Upgrade Windows 7 to Windows 10

What software does UI support?

List of supported software.

Zoom: Links to Useful Features Help

This article includes links on how to use some of Zoom's features including Zoom Test Call, Polling, System Requirements and Recording.