Remote Laptop Setup Guide

Remote Laptop Setup Guide

Overview

The following guide is intended to set up a standard University laptop after it has been delivered to a remote worker.

If any issues arise that cannot be solved using this guide or by following the instructions in the linked articles, please reach out to your TSP at https://support.uidaho.edu.

Before starting this guide it is important to fully unpack and plug in the device to power, it is also necessary to have the ability to connect it to the Internet.

Table of Contents

  1. Starting Up
  2. Connecting to the Internet
  3. Signing into the VPN
  4. Logging in
  5. Setting up Outlook
  6. Setting up Onedrive
  7. Setting up browser
  8. Setting up Zoom
  9. System Update
  10. Software Center
  11. Connecting multiple monitors
  12. Finding device D-Tag
  13. Additional Resources

Starting Up

Upon first-time startup, you should see a screen similar to this, hit enter or click on the screen to continue.

After reading the system use notification, this is the login screen that should be presented to you:

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Connecting to the Internet

To get started it is important to connect to either a wireless network or to connect using the ethernet port on the device.

To connect using WIFI click on the "Internet" menu in the bottom right corner.

Next, select a network and sign in. Following this, the laptop should be able to connect to the VPN.

-Back to the table of contents.

Signing into the VPN

After turning on the laptop, it is important to sign in to the VPN so you can access University of Idaho programs and networks.

If you are unable to sign into the VPN you will be unable to perform a first-time sign in.

Start by clicking on the button at the bottom right corner of the screen.

After clicking the network sign-in button, you will be prompted with a window that says "Ready to Connect", in it should be the address "vpn.uidaho.edu"

Once that address is in the box, click connect.

Another window will appear asking for your NetID and Password, fill in the fields and click OK.

IMPORTANT

Following this, you will get a DUO Prompt on your device that you need to accept before you can continue.

For futher support with DUO, please refer to support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=264

If it has successfully connected it will take you back to the login screen.

-Back to the table of contents.

Logging in

When logging in, you may see that the user may be set to LocalVandal, it is important to switch over to "Other user" in the bottom left corner of the screen to perform a sign in.

After selecting "Other user", your username will be your NetID (everything before the @uidaho.edu) and your password is the U of I password.

Note:

When you sign in, you may we the screen "Trying to connect to AirVandalGold...", this is normal and can be ignored. EX:

After a successful log-in you should see a windows default background.

If you do not see a background after a successful sign in please contact your TSP.

-Back to the table of contents.

Setting up Outlook

After logging in it is a good idea to sign into Outlook first.

Setting up Onedrive

 

Setting up Browser

 

Setting up Zoom

 

System Update

 

Software Center

 

Connecting multiple monitors

 

Finding device D-Tag

An important thing to remember is the location of the D-Tag of your device, this helps in troubleshooting your device should the need occur.

The device tag is a blue and silver tag located on the underside of your device. The 6-digit code precceded with "D-" is the D-Tag number.

DO NOT REMOVE THE D-TAG

Example of a D-Tag:

-Back to table of contents.

Additional Resources

Article - Cisco Anyconnect - VPN (uidaho.edu)

Article - DUO MFA Support Guide (uidaho.edu)

Article - Use of Teams, OneDrive, and... (uidaho.edu)

-Back to table of contents.

 

Details

Article ID: 2311
Created
Thu 9/15/22 2:52 PM
Modified
Mon 10/31/22 12:24 PM