Remote Laptop Setup Guide

Remote Laptop Setup Guide


The following guide is intended to set up a standard University laptop after it has been delivered to a remote worker.

If any issues arise that cannot be solved using this guide or by following the instructions in the linked articles, please reach out to your TSP at

Before starting this guide it is important to fully unpack and plug in the device to power, it is also necessary to have the ability to connect it to the Internet.

Table of Contents

  1. Starting Up
  2. Connecting to the Internet
  3. Signing into the VPN
  4. Logging in
  5. Setting up Outlook
  6. Setting up Onedrive
  7. Setting up browser
  8. About the Camera
  9. Setting up Zoom
  10. System Update
  11. Software Center
  12. Connecting multiple monitors
  13. Finding device D-Tag
  14. Additional Resources

Starting Up

Upon first-time startup, you should see a screen similar to this, hit enter or click on the screen to continue.

This is a picture of a windows lock screen.

This is a picture of the system use notification.

After reading the system use notification, this is the login screen that should be presented to you:

This is a picture of the sign in page of a windows computer.

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Connecting to the Internet

To get started it is important to connect to either a wireless network or to connect using the ethernet port on the device.

To connect using WIFI click on the "Internet" menu in the bottom right corner.

This image demonstrates how to find the internet menu.

Next, select a network and sign in. Following this, the laptop should be able to connect to the VPN.

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Signing into the VPN

After turning on the laptop, it is important to sign in to the VPN so you can access University of Idaho programs and networks.

If you are unable to sign into the VPN you will be unable to perform a first-time sign in.

Start by clicking on the button at the bottom right corner of the screen.

The red arrow points out the button to click.

After clicking the network sign-in button, you will be prompted with a window that says "Ready to Connect", in it should be the address ""

This is a picture of the VPN ready to connect message.

Once that address is in the box, click connect.

Another window will appear asking for your NetID and Password, fill in the fields and click OK.

This picture depicts the net ID and password window.


Following this, you will get a DUO Prompt on your device that you need to accept before you can continue.

For futher support with DUO, please refer to

If it has successfully connected it will take you back to the login screen.

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Logging in

When logging in, you may see that the user may be set to LocalVandal, it is important to switch over to "Other user" in the bottom left corner of the screen to perform a sign in.

After selecting "Other user", your username will be your NetID (everything before the and your password is the U of I password.

This is an image of a windows computer login screen.


When you sign in, you may we the screen "Trying to connect to AirVandalGold...", this is normal and can be ignored. EX:

Do not hit the cancel button.

After a successful log-in you should see a windows default background.

This is a picture of the windows default background.

If you do not see a background after a successful sign in please contact your TSP.

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Setting up Outlook

After logging in it is a good idea to sign into Outlook first.

Hit the Windows key, or click on the search menu in the task bar. Type in "Outlook" and click on the app icon.

This is a picture of the outlook app in the search bar.

Next, a window will pop up will appear prompting you for you U of I email, enter it into the box and click "Connect".

This is a photo of the outlook login page.

Following this, you may get an error that says "Something went wrong", hit the "Retry" button as it may take some time to get connected. If the problem persists, contact your TSP to resolve the issue.

This picture shows an error message.

After a successful connection, you will be met with a DUO prompt, accept it. You may get prompted to trust the browser, hit "Trust Browser" to continue.


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Setting up Onedrive


This is a picture of file explorer.

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Setting up Browser

Upon reciving a device, Firefox, Chrome, and Edge will be avalable to use as they are pre-installed on the machine. Search for any of them in the takbar as demonstrated with Google Chrome in the picture below.

This image demonstrates how to find google chrome in the search bar.

After selecting the application and allowing it to launch, the uidaho home page will appear, this is the default landing page for browsers on university computers.

This is an image of a U of I main web page.

The browser is able to be pinned to the taskbar by right-clicking on the browser icon in the taskbar, and selecting "Pin to Taskbar".

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About the Camera

The Camera on a Lenovo laptop has a shutter for privacy, the following images demonstrate the states of the camera.

This is the camera with the shutter closed, when the red dot is visible the camera is unable to see. To open the shutter, slide the tab that is on the top of the screen bezel.

This is a picture of a closed camera.

The following image is the camera when it has the shutter open.

This is a picture of an open camera.

The following image is the camera when it is on and in use, such as in a zoom call or a video recording.

This is a picture of an active camera.

If the camera is having issues after checking that these functions are operable, please reach out and contact your TSP to resolve the issue.

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Setting up Zoom

To setup Zoom, search for "Zoom" in the taskbar search menu and select the Zoom application.

This is a photo of the zoom app in the search bar.

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System Update

After signing in to all of the above applications, it is important to check if there are critical updates that need to be performed.

Hit the "Windows" key, or click on the search bar in the task bar and search "System Update". Click on the application icon.

This is an image of a system update in the search bar.

System update will now load and begin to look for updates for your device, this can take some time.

Following this a screen will pop up, hit "Next".

This is a picture of a system update pop-up.

System update will then search for and download avalable updates, this may take some time to complete.

This image shows the computer searching for an update.

After it has downloaded, a license notice window will popup, click "OK" to continue.

This is an image of a license notice.

Next, you will see a screen with a few options, the following example has no options to select, as it is up to date, but the proccess is the same for systems that do have updates.

Click between the three tabs "Critical updates", "Recommended updates", and "Optional updates". On each tab check the "Select all" box.

This image shows the three main update tabs.


In "Optional updates" there is a module called "Elliptic Virtual Lock Sensor service", this program will lead to issues if installed on your device so please remember to un-check it before performing an update.

This picture shows the elliptic virtual lock sensor service option.

After this has been completed, click next. Some instructions may appear depending on the update, follow them to successfully update the device. A restart is recomended after the updates are complete.

If there are no updates to perform, click the "X" at the top of the window to exit system update.

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Software Center

Software Center is an application on university machines that handles updates and allows a user to download software.

For this example, the proccess for downloading OneNote will be demonstrated.

First, click into the search bar and search for "Software Center". Click on the application and wait for it to load.

This is a picture of the software center app in the search bar.

Once the Application opens, scroll down in the "Applications" tab to OneNote.

This is an image of the software center menu.

This is an image of the software center menu.

Click on the OneNote tile and the the menu load.

Once the menu has loaded click on the "Install" button. It will take several minutes to install OneNote.

This image demonstrates how to install one note with software center.

After OneNote is installed, close out of Software Center.


After an application is installed, your system should be restarted. Otherwise, the applications will not appear in the search menu and may be unable to launch or function as intended.

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Connecting multiple monitors

After plugging in and powering on any extra monitors, right click on your desktop background. In the menu click on the "Display settings" button.

This image shows how to find the display settings button.

A menu will pop up where you can see how your monitors are setup, the following example shows that the monitors 1 & 2 are a mirror of each other, resulting in the same picture on both displays.

By clicking on Identify, it will show the identification on each monitor (1,2,3,ect). Using the identification monitors can be click-dragged to a position that is comfortible.

This is an image of the display menu.

To split a monitor that is mirrored, or to merge two monitors scroll down to "Multiple displays" and select the option that is relevent to the desired configuration.

This picture demonstrates how to duplicate the displays using the drop down under multiple displays.

To make a monitor the main monitor, click on the monitor you would like to change in the "Rearrange your displays" menu then scroll down the menu to "Make this my main display.", click in the box to apply the change.

This image shows the make this my main display option.

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Finding device D-Tag

An important thing to remember is the location of the D-Tag of your device, this helps in troubleshooting your device should the need occur.

The device tag is a blue and silver tag located on the underside of your device. The 6-digit code precceded with "D" is the D-Tag number.


Example of a D-Tag:

This is a photo of a D tag.

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Additional Resources

Article - Cisco Anyconnect - VPN (

Article - DUO MFA Support Guide (

Article - Use of Teams, OneDrive, and... (

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Article ID: 2311
Thu 9/15/22 2:52 PM
Tue 5/14/24 3:58 PM

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This page will be a guide on the initial set up of Windows 11 on University of Idaho computers. You will need an active UI account and internet connection beforehand to be able to procced with the steps. If you have any questions, please contact OIT at