Remote Laptop Setup Guide
Overview
The following guide is intended to set up a standard University laptop after it has been delivered to a remote worker.
If any issues arise that cannot be solved using this guide or by following the instructions in the linked articles, please reach out to your TSP at https://support.uidaho.edu.
Before starting this guide it is important to fully unpack and plug in the device to power, it is also necessary to have the ability to connect it to the Internet.
Table of Contents
- Starting Up
- Connecting to the Internet
- Signing into the VPN
- Logging in
- Setting up Outlook
- Setting up Onedrive
- Setting up browser
- Setting up Zoom
- System Update
- Software Center
- Connecting multiple monitors
- Finding device D-Tag
- Additional Resources
Starting Up
Upon first-time startup, you should see a screen similar to this, hit enter or click on the screen to continue.
After reading the system use notification, this is the login screen that should be presented to you:
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Connecting to the Internet
To get started it is important to connect to either a wireless network or to connect using the ethernet port on the device.
To connect using WIFI click on the "Internet" menu in the bottom right corner.
Next, select a network and sign in. Following this, the laptop should be able to connect to the VPN.
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Signing into the VPN
After turning on the laptop, it is important to sign in to the VPN so you can access University of Idaho programs and networks.
If you are unable to sign into the VPN you will be unable to perform a first-time sign in.
Start by clicking on the button at the bottom right corner of the screen.
After clicking the network sign-in button, you will be prompted with a window that says "Ready to Connect", in it should be the address "vpn.uidaho.edu"
Once that address is in the box, click connect.
Another window will appear asking for your NetID and Password, fill in the fields and click OK.
IMPORTANT
Following this, you will get a DUO Prompt on your device that you need to accept before you can continue.
For futher support with DUO, please refer to support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=264
If it has successfully connected it will take you back to the login screen.
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Logging in
When logging in, you may see that the user may be set to LocalVandal, it is important to switch over to "Other user" in the bottom left corner of the screen to perform a sign in.
After selecting "Other user", your username will be your NetID (everything before the @uidaho.edu) and your password is the U of I password.
Note:
When you sign in, you may we the screen "Trying to connect to AirVandalGold...", this is normal and can be ignored. EX:
After a successful log-in you should see a windows default background.
If you do not see a background after a successful sign in please contact your TSP.
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Setting up Outlook
After logging in it is a good idea to sign into Outlook first.
Setting up Onedrive
Setting up Browser
Setting up Zoom
System Update
Software Center
Connecting multiple monitors
Finding device D-Tag
An important thing to remember is the location of the D-Tag of your device, this helps in troubleshooting your device should the need occur.
The device tag is a blue and silver tag located on the underside of your device. The 6-digit code precceded with "D-" is the D-Tag number.
DO NOT REMOVE THE D-TAG
Example of a D-Tag:
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Additional Resources
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