What software does UI support?

ITS provides direct assistance for the software listed below.   Anything not on the list will be 'best effort' support.  

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Operating Systems

  • Mac OS X , 10.13.6+
  • Windows 10, Build 1607+

General Software

Office 2019:

  • Word
  • Excel
  • Outlook
  • Powerpoint
  • OneNote

Browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari (Mac OS Only)
  • Microsoft Edge

Security Software:

  • Cisco AnyConnect VPN Client
  • Sophos Cloud Endpoint Protection (UofI owned devices only)
  • Sophos Safe Guard
  • DUO Multi-factor Authentication 
  • Sophos Home (student and personally owned devices only)

Office 365:

  • OneDrive
  • (OWA) Outlook Web App and Exchange Online
  • Microsoft Teams
  • Skype for Business 

Others:

  • Zoom
  • BbLearn (authentication and connection)
  • Banner (connectivity and printing)
    • Argos
  • SPSS (academic research only, UofI owned devices only)
  • AutoCAD
  • Adobe Software
    • Acrobat
    • Creative Cloud Suite 
  • ESRI
  • Qualtrics
  • Stellant (Oracle imaging)
  • VLab