What software does UI support?

ITS provides direct assistance for the software listed below. Anything not on the list will be 'best effort' support.  

Request software assistance

Operating Systems

  • macOS, 10.14+
  • Windows 10, Build 1909+

General Software

Microsoft 365:

  • Word
  • Excel
  • Powerpoint
  • Outlook
  • OneDrive
  • (OWA) Outlook on the Web and Exchange Online
  • Microsoft Teams

Browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari (Mac OS Only)
  • Microsoft Edge

Security Software:

  • Cisco AnyConnect VPN Client
  • Sophos Cloud Endpoint Protection (UofI owned devices only)
  • Sophos Safe Guard
  • DUO Multi-factor Authentication 
  • Sophos Home (student and personally owned devices only)

 

Others:

  • Zoom
  • Canvas (authentication and connection)
  • Banner (connectivity and printing)
    • Argos
  • SPSS (academic research only, UofI owned devices only)
  • AutoCAD
  • Adobe Software
    • Acrobat
    • Creative Cloud Suite 
  • ESRI
  • Qualtrics
  • Stellant (Oracle imaging)
  • VLab

Details

Article ID: 88
Created
Wed 12/6/17 4:30 PM
Modified
Fri 3/22/24 3:52 PM

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Software Issue
ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance. Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.