Hardware/software requests, issues, event equipment, technology equipment surplus, and mobile apps.
How to sign into Adobe Acrobat Pro DC if prompted for login.
Installation instructions for named Adobe software purchased through ITS. Staff and Faculty Only
Links to various resources to clean laptops, desktop, monitors and touchscreens.
For further information or answers to other questions, contact your local IT support staff or email IT-BestUse@uidaho.edu.
Current VPN solution and its uses.
This Article is helpful to users who need the VPN connected before signing into the computer for the first time.
The following is a guide to shipping computers or other technology to ITS for surplus or warranty repair.
This knowledgebase article explains how to setup your Zoom account to record meetings then how to download and delete recordings from Zoom cloud. It continues with instructions on how to upload recordings to OneDrive and how to share the recording with a class and/or section(s) and other people.
A list of ESRI software available through the University of Idaho.
This article will walk you through disabling "AutoSave" in Office 365 products like Word, Excel, and Powerpoint.
Learn how to install Office 365 on your Windows or Mac PC. Office 365 is provided for affiliated students and employees of the University.
This article provides links to instructions on how to install Skype for Business on a WIndows machine and a Mac.
This article explains how to use features in the Skype for Business application.
Links to University of Idaho's Microsoft Office 365 Online Applications
This KB article guides through different steps of setting up an iPad for the first time.
Adobe change licensing for computers multiple people use such as in computer labs and classrooms called Shared Device license in 8/2019. At the same time it changed the how users log into Creative Cloud applications for the first time on each computer of those computers. This knowledge base article is only for computers with Shared Device license.
A list of the software provided through ITS Security, with links for downloads.
The Provost’s Office decided the University’s Sli.Do subscription will not be renewed for fiscal year 2021 due to budget reductions. Users have until June 15, 2020 to export your data from Sli.Do. Links to other polling options are provided
Video capture and editing software for educational use.
This article provides answers to common questions UI affiliates may have about Office 365 ProPlus and its use. It also has links to Microsoft training resources.
Upgrade Windows 7 to Windows 10
List of supported software.
List of student software.
This article includes links on how to use some of Zoom's features including Zoom Test Call, Polling, System Requirements and Recording.