IT Guides

IT Guides provide an easy way to solve common tasks which require interaction with multiple services.

Categories (2)

Vandalstore

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USDA Equipment Guides

This category will be used for the USDA equipment knowledge base articles.
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Articles (19)

Departing Student Guide

This article includes information graduating or departing students need to know before they leave the university.

Department Employee Onboarding Guide

Hiring a new employee? Use this guide to prepare to get them up to speed quickly and successfully.

Departmental Printing Guide

This article is an overview of how to set up, connect to, and troubleshoot a departmental printer for employees.

Digital Signatures and Adobe Digital ID

Documo

Documo KB Article

Documo - How to Download and Print a Fax

Instruction on how to download or print a fax

Documo - How to Send a Fax

Documo - Print to Fax

WIP Documo Print to Fax article

Find Your Local Support Team

How to add a Yubikey as a New Device in Duo

A demonstration on how a user can add a YubiKey device to be used with Duo

How to get support for Canvas services?

A brief summary of how to get support for Canvas services, including the All Employee Training Modules.

How to report a problem to OIT

How to Update your Time Zone on your Device

How to view my IT tickets?

A guide to inform users how to access their tickets from the web

Internet Self-Defense Dojo

IT Security primer for incoming students.

New Employee Guide

A guide for a new UI employee covering basic OIT services and general orientation.

New Student Checklist

OIT Technology Support Portal Guide

UI Student Laptop General Recommendations

OIT recommended laptop specifications for students