My Recently Visited Services

This service includes new/replacement VandalCards, VandalCard photos, and all other VandalCard Services.

This service includes file recovery, department file shares, and file sync capabilities.

This service includes requests U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.

Requests for training on admission applications in Slate including Slate Reader, assistance with existing admission application reports, and requests for new reports on those in the application stage.

Request a copy of the contents from webpages.uidaho.edu sites

Submit your slides to run on the screens at the ISUB

This service includes Firewall/ACL, VPN, Wired or Wireless Network support requests.

This service request should be used to request that OSP provide you with data to help complete a current and pending support form.
There are two reports that OSP can provide for sponsored project data that is required for a current and pending support form. A departmental grant administrator (DGA) or PI with Banner navigation training can also access the current support report in Argos.
Pending support reports are only accessible through OSP via this ticket type request.

Note that OSP does not have access to provide data on faculty affiliations, memberships, gifts, or non-sponsored activities and funding - that data needs to be gathered from the office with oversight of those areas.

The Strategic Enrollment Management (SEM) Enrollment Marketing area provides marketing support.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

This service includes support requests for Microsoft Teams Voice, CISCO VoiP, FAX Service, and Analog (POTS).

This service includes policy exceptions, reviews & auditing, consulting (including research cyber support), TLS certificates, policy feedback, and other security or policy support.

Submit a maintenance request for the Idaho Student Union Building, Bruce Pitman Center, Teaching and Learning Center, ICCU Arena or Kibbie Dome.

This service includes printing support, surplus, office technology moves, lending, and any general hardware support services.

Public Safety and Security provides access service and gatekeeper tools for campus buildings and resources.

This service includes new software requests, infrastructure changes, or any other technology projects that should go through the IT Governance process.

This service is in support of the 2025 Windows 11 Upgrade Project

This service is used to submit incidents/problems/issues with any OIT service.

Use this service request to submit an EPAF to the College of Engineering.

This service includes requests for software that do not require additional licenses such as Teams, requesting software to be made available via software center, and general questions about software and how it's used.

You can make requests of the Business Systems Team that do not match other available services.

The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.

You are requesting service from CDA Building and Grounds such as moving help, repairs, and improvements. Please be as specific as possible in your request and let me know if you need the service done at a specific time or completed by a specific date please include that.

This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.