My Recently Visited Services
Request university-approved new computers or IT equipment (not for broken hardware).
Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.
To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.
To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.
ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.
Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.
New or replacement VandalCards, ID photos, and related card services.
If you received an award or amendment directly from the sponsor and are unsure whether they copied the notice to either postaward@uidaho.edu or osp@uidaho.edu please complete this form and attach the agreement, amendment, or addendum to initiate Post Award team’s receipt and processing.
This ticket type is NOT for out-going subawards - use the 'subaward or subaward amendment' ticket type under the Contract Review Unit sub-header for out-going subaward requests.
Note that to request an early setup or prior approval (no cost extensions, rebudgeting, change of PI, etc. from the sponsor) the process must be initiated in VERAS (veras.uidaho.edu) using an "Early Setup" or “Sponsor Prior Approval Request” submission form.
To indicate interest in pursuing a limited submission funding opportunity, please complete the short form found by clicking the "Request Service" button on this web page. You will choose the particular program that you're applying to from the drop-down menu or manually enter the name of the program if this is not included in the menu.
Use this service to request an EPAF for Academic Planning and Budget.
Employee and Student Employee reimbursement form - if you are a student with a reimbursement for an expense incurred while not in your student employee capacity, please fill out the Student Reimbursement/Payment form
Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.
Public Safety and Security training can be requested for departments.
Public Safety and Security provides access service and gatekeeper tools for campus buildings and resources.
Reset passwords, request new accounts, recover accounts, update directory info, or request group access.
Requests for new Slate / Mongoose accounts or permission changes, importing new contacts into Slate, resolution of technical SEM problems, answers to technical SEM questions, technical Slate person query / report set up or modification, or technical SEM training.
Please complete this form to request proposal development service(s) from the Research and Faculty Development team.
Submit a general request and we’ll guide you to the right service.
This service is to be used for projects that are funded for trials or other non-research and non-analytical work that do not fit as a sponsored project type of research, outreach, public service, instruction, and other sponsored activity.
The ticket requires certain criteria to be met to be processed as a fee-for-services ticket – you will be prompted to complete those criteria when you enter the ticket details.
If you already have an existing and approved Service Center and have an agreement for a service type under your service center, use this ticket type to initiate review of a new agreement or amendment.
Please enter your estimated pre-trip information. The COE Business Services Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.
IMPORTANT: Do not purchase any travel related items until the Business Services team has entered your pre-approval in Chrome River and you receive confirmation that it is approved.
REMINDER: All rental vehicles MUST use the State of Idaho Contract and be through Hertz or Enterprise - no other rental company is approved for use on Pcard or eligible for reimbursement. The only exceptions are renting through UI Motor pool (CNR) or obtaining prior, written approval from RISK.
INTERNATIONAL TRAVEL: Employees traveling internationally for work must register their travel prior to going abroad. Find more information about registering travel on the International Programs Inside U of I intranet page.
This can be used for any request where a specific request form is not available.
Information requests about IT Services at the University of Idaho