My Recently Visited Services
To reset your password yourself go to the Password Reset Tool at https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu. Please include your NetID, Vandal Number, an any error messages you receive in your email.
Use this category to request new network services on either the U of I managed wired or wireless network. Please refer to the University of Idaho Acceptable Computer Use Policy (APM 30.12) for appropriate use of the U of I network. https://www.uidaho.edu/governance/policy/polici...
Request to increase storage space on S: drive (on-premises)
This service is to be used when having problems using the U of I VPN service.
Submit your slides to run on the screens at the ISUB
Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.
Help with using Outlook Email and Calendars.
I want information related to getting or using a Campus ID card (Vandal Card).
Report an Issue or Outage to one of the University's Administrative Applications
For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.
Please complete this form to request proposal development service(s) from the Research and Faculty Development team.
OIT owned equipment that can be requested to be borrowed for short periods of time.
Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.
To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.
To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.
Requests for training on admission applications in Slate including Slate Reader, assistance with existing admission application reports, and requests for new reports on those in the application stage.
ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.
Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.
Use this service request to submit an EPAF to the College of Engineering.
How to acquire and appropriately use public key certificates for TLS, SSL, S/MIME, or Code Signing.
Required to access information maintained by UI Advancement.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources areas within MyUI.
For access or support within the Student area you will need to contact registrar@uidaho.edu.
For access or support within the Financial Aid area you will need to contact fa-admin@uidaho.edu.
What software can be loaded to protect the data on my desktop and laptop computers?
This service request is to update OSP Proposal and Award Contact List and current user’s VERAS account by adding, removing, or replacing roles and access permissions. The personnel MUST have an active VERAS account to process this request.
Use this service to request changes, access, integrations, and other needed work related to any of the EA supported applications