My Recently Visited Services
Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.
To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.
To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.
This service allows you to request a status update on an in-process item that is assigned to an OSP team member. If you need a status on an existing and open ticket, please do not create a new ticket here; respond to the original ticket asking for an update.
You can check the status of any item that OSP Post Award has received directly in VERAS at www.veras.uidaho.edu - a list of the statuses and their definitions is contained in the Help menu of VERAS.
If you want to proceed with submitting a ticket here to inquire, please 'request service' and complete all required fields and an OSP member will be assigned to the ticket to provide a status update.
Note that we process items in date-received priority order, and it can take several weeks for us to start processing an item depending on staffing levels and volume.
Requests for Slate related questions, information, and/ or reports can be submitted using this portal.
New or replacement VandalCards, ID photos, and related card services.
Request standard software installations, Software Center availability, or general software usage help.
Propose new software, infrastructure, or other tech projects via IT governance.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
This service request is to update OSP Proposal and Award Contact List and current user’s VERAS account by adding, removing, or replacing roles and access permissions. The personnel MUST have an active VERAS account to process this request.
Firewall/ACL, VPN, or wired/wireless network requests.
Submit your slides to run on the screens at the ISUB
Required to access information maintained by UI Advancement.
Complete this form and attach the required supporting documents for OSP to respond with a determination on waiver requests for reduced F&A (indirect costs), cost share over the required amount, or to request approval for a PI/co-PI status per the requirements of APM 45.22.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.
Just-in-time is a term used by sponsoring agencies to indicate that they need more information on a submitted proposal. This is usually at the intent to award stage, but could be a request for clarification, supplementary information to help the sponsor evaluate the proposal further, or a request for a second (or subsequent) submission of materials that were previously approved via VERAS through an agency portal. The request often includes updated current and pending (other support), biosketches, and protocol information when applicable.
If you received a request from a sponsoring agency to provide clarification on a submitted proposal and to submit documents in response to that request, this ticket is the proper way to communicate and coordinate with OSP.
Note: Some proposal revisions or proposal section revisions (such as a revised budget, revised scope of work, etc.) might require a VERAS proposal revision. Reach out to Pre-award team with questions ple
This service request will allow you to request the setup of a new index or indexes under an existing sponsored project grant code.
Note: This is not for internal projects that were not proposed. If an index is needed for a sub-project, please provide a PILOT project VERAS proposal#. If none has been submitted, then please initiate one in VERAS.
Please provide a budget breakdown for each new index that also indicates what index(es) and category/ies the funds for these new indexes should come from to net zero (e.g. rebudget from one index to another). Please also provide a suggested index title and complete the 'department/ORGN' field to reflect the unit that you want this additional index setup under. Use the comments field to add specific details per index.
A printer is not functioning normally but had been previously setup on the network.
Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.
This service request is to be used to request that OSP-Cost Accounting complete a journal to move funds between indexes within the same grant code OR between budget lines in the same index where an indirect cost allocation is affected.
This service request is NOT to be used for:
Moving funds between grant codes (this is not allowable)
Rebudgeting that requires sponsor prior approval
Establishing new indexes
Closing a grant code (zeroing out an index is fine)
If you need the latter three items above, do not submit this service request. Prior approvals are initiated in VERAS (veras.uidaho.edu) and establishing new indexes or initiating early close out are both separate ticket types. Go back and select one of those two ticket types.
Use this form for updating, creating, or removing any dashboards, views, or templates in CRM.
This service is to be used for projects that are funded for trials or other non-research and non-analytical work that do not fit as a sponsored project type of research, outreach, public service, instruction, and other sponsored activity.
The ticket requires certain criteria to be met to be processed as a fee-for-services ticket – you will be prompted to complete those criteria when you enter the ticket details.
If you already have an existing and approved Service Center and have an agreement for a service type under your service center, use this ticket type to initiate review of a new agreement or amendment.