My Recently Visited Services

Request a new telephone service, phone, changes to existing service, fax support or a softphone.

Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

Choose this if you have a Phones or Conferencing concern not listed above.

I want to get a DUO app on my smart phone or a hardware token for the 2nd level security method.

I have a request or question about using UI-supported instant messaging apps.

I would like information on how to use Zoom video conferencing or set up a Zoom account.

Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.

I want information related to getting or using a Campus ID card (Vandal Card).

ChromeRiver services provided by Business Systems

Reserve a space for a meeting, event or activity.

I'm having trouble connecting to University WiFi

The Office of Technology Transfer can help faculty, staff, and students with the Invention Disclosure process (to assess and protect new inventions or discoveries), Material Transfer Agreements (for the exchange of controlled or sensitive materials, including data), Confidentiality / Non-Disclosure Agreements (to protect the exchange of confidential information), and advising for UI-affiliated people regarding protecting and commercializing intellectual property.

How do I obtain access to NMS firewall management tools?

I need a new Vandal account for myself or someone else. Please submit requests for new accounts as soon as new employee has a Vandal number.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

I'm having an issue with my wired internet connection or need a wired port turned on.


I would like to consult with a representative about an IT solution to address a need or problem.

I need help with Guest or Eduroam WiFi

I have a request or question about Student, Staff or Faculty email.

How do UI records get stored? How do I retrieve a stored record?

I need to send a message to a large group of @uidaho addresses.

Service used within TDNext.

Registration and ongoing administration of mobile apps.

Warranty Claim Service provides assistance in returning equipment to vendors for warranty repair.