My Recently Visited Services
Individuals can request an All Access Pass for campus events.
Use this to get help with using Microsoft Teams, Zoom, and other collaboration software.
A printer is not functioning normally but had been previously setup on the network.
This service allows you to request a status update on an in-process item that is assigned to an OSP team member. If you need a status on an existing and open ticket, please do not create a new ticket here; respond to the original ticket asking for an update.
You can check the status of any item that OSP Post Award has received directly in VERAS at www.veras.uidaho.edu - a list of the statuses and their definitions is contained in the Help menu of VERAS.
If you want to proceed with submitting a ticket here to inquire, please 'request service' and complete all required fields and an OSP member will be assigned to the ticket to provide a status update.
Note that we process items in date-received priority order, and it can take several weeks for us to start processing an item depending on staffing levels and volume.
Request VandalCard electronic access and physical keys for the Multi-use facilities.
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.
Request to increase storage space on S: drive (on-premises)
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources areas within MyUI.
For access or support within the Student area you will need to contact registrar@uidaho.edu.
For access or support within the Financial Aid area you will need to contact fa-admin@uidaho.edu.
New account request for new employees, temp-help, and others.
The Office of Technology Transfer can help faculty, staff, and students with the Invention Disclosure process (to assess and protect new inventions or discoveries), Material Transfer Agreements (for the exchange of controlled or sensitive materials, including data), Confidentiality / Non-Disclosure Agreements (to protect the exchange of confidential information), and advising for UI-affiliated people regarding protecting and commercializing intellectual property.
Note that to request an early setup or prior approval (no cost extensions, rebudgeting, change of PI, etc. from the sponsor) the process must be initiated in VERAS (veras.uidaho.edu) using an "Early Setup" or “Sponsor Prior Approval Request” submission form.
You should select this service ONLY if your service request does not fit any other category of service. Complete all required fields so that we can assist appropriately.
This service allows you to submit a generic ticket to OSP for assistance. Please select the OSP unit that you are requesting assistance from.
See https://www.uidaho.edu/research/faculty/dga if you need information on the responsibilities of each OSP unit.
Used for requesting creation or new access to a Teams group, a new email group, or file sharing group.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
This form is for Strategic Enrollment Management (SEM) employees to request an EPAF.
I want information related to getting or using a Campus ID card (Vandal Card).
To reset your password yourself go to the Password Reset Tool at https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu. Please include your NetID, Vandal Number, an any error messages you receive in your email.
If things with software on your computer don't seem to working like they should, or you can't figure out how to do something,
Request help with Microsoft OneDrive, SharePoint and the S:\ drive. This includes OneDrive, department file shares, and file sync capabilities.
For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
Report an Issue or Outage to one of the University's Administrative Applications