Information Technology

Services provided by IT teams.

Categories (12)

Your one-stop-shop for requesting all OIT Services for new employees.

The New Employee Guide can be found at https://support.uidaho.edu/TDClient/40/Portal/K...

Help with Phones, Outlook, Calendaring, Teams, and Zoom

Hardware repair, issues, printing, and technology equipment lending and surplus.

Software Support, How to's, and mobile apps.

Purchase or renew U of I approved standard hardware and software products.

Connecting to the UI network, requesting network support for events, or firewall requests.

Services relating to all aspects of university classrooms and student computing labs. For a complete list of self help topics, please visit our Knowledge Base Library at https://support.uidaho.edu/TDClient/40/Portal/K...

New storage location requests, increases for storage space, recovering files, large storage requests, webspace requests, and storage issues.

Banner, Marketplace, FAMIS, Evisions/Argos, Document Imaging, etc.

Anti-virus, multifactor authentication, whole disk encryption, firewall, SSL certificates, data security issues, and Records Center storage.

Solution needs, training, ITS project requests, project consulting, and event support requests.

Services (1)

ITS Technology Lending

ITS owned equipment that can be requested to be borrowed for short periods of time.