This service is used to submit incidents/problems/issues with any OIT service.
This service includes group changes, account recovery, password resets, or assistance with directory information.
This service includes Classroom Design Consulting, Classroom Infrastructure Support, Classroom R&D, Modify Existing Installation, New System Installation, User Access, User Training, Video Conferencing Infrastructure Support
This service includes file recovery, department file shares, and file sync capabilities.
This service includes requests U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
This service includes printing support, surplus, office technology moves, lending, and any general hardware support services.
This service includes Firewall/ACL, VPN, Wired or Wireless Network support requests.
This service includes support requests for Microsoft Teams Voice, CISCO VoiP, FAX Service, and Analog (POTS).
This service includes general requests for the Records Center.
This service includes policy exceptions, reviews & auditing, consulting (including research cyber support), TLS certificates, policy feedback, and other security or policy support.
This service includes requests for purchase software or renew licensed software by faculty and staff for their use on U of I owned computers.
This service includes requests for software that do not require additional licenses such as Teams, requesting software to be made available via software center, and general questions about software and how it's used.
This service includes new software requests, infrastructure changes, or any other technology projects that should go through the IT Governance process.
This service includes new/replacement VandalCards, VandalCard photos, and all other VandalCard Services.
Request a copy of the contents from webpages.uidaho.edu sites
If you can't find the specific service you are in need of, or if you are unsure of what service to select, you should submit a general request and let us help you determine the best way to address your need.