Telephone services and Video Conferencing.
This article outlines the technology available in AD 132.
Tips to have a successful and effective video conference.
Countries for which international calls are blocked
This tutorial explains how to change the sidecar on a UI Cisco Phone.
This article talks about how the Cisco phone models are set up.
This tutorial goes through the steps to perform a software reset on a UI Cisco Phone.
This article goes through the steps to set up and manage voicemail.
This article covers how to hold a phone conference using Cisco phones and the accompanying Conference Now service.
How to use the 7841 IP phone.
How to use the Cisco 8800 series IP phone (8851, 8861, and 8865).
These tutorials go through how to use the Cisco IP Phone 8800 phone model.
This article explains how to use the Cisco IP 8831 Phone model.
This article provides instructions on how to use the Cisco 7800 IP phone.
This is a step-by-step guide for gaining access to, installing, and using Cisco Jabber. Cisco Jabber is a piece of soft-phone software that enables mobile users to access their University of Idaho VOIP phones while working remotely. Using this software, you can access your voice messages and place/receive calls from your desktop or mobile phone.
This article goes through how to manage phone settings in the Self Care Portal.
This article goes through how to see what phones have been provided to you and how to manage them through the self-care portal.
This article provides instructions for connecting a Video Conferencing room system to a third-party hosted Zoom meeting using the University of Idaho's Zoom licensing.
This is a FAQ page for telephone services at the University of Idaho.
This article explains how to use video conferencing equipment in certain classrooms on campus.
This article provides Cisco Phone PIN information.
This article provides an outline of features in the Cisco Self Care Portal.
This article goes over the options for dialing out on the UI Cisco Phones.
A list of available office phones and headsets from the ITS phones department.