 Collaboration and Communication

The University of Idaho invests in many different products to foster communication and collaboration with the members of the institution. Zoom, Microsoft Teams, Outlook, and telephone services are key examples. On University managed computers, these products are already installed.
This standard is to align existing communication offerings with newer offering requirements to manage resources properly.

Frequently Asked Questions about the University transition to Teams Voice Services.

This article contains instructions on or links to MS Teams features and functionality. Microsoft Teams learn & help site has quick step by step instructions and videos so you can find the feature you need help with and use immediately. Microsoft is constantly adding and updating features and functionality. If you do not find instructions or a link here try going to Microsoft Teams learn & help site to get the latest information.

The University of Idaho, like many other organizations across the country, is moving its phone system to Microsoft Teams. By enhancing capabilities within our current Teams application we can meet the needs of our employees, streamline systems and reduce costs.

Steps to add a 3rd party call tree or service that requires you to navigate their system using a dialpad.

Tips to have a successful and effective video conference.

This article provides instructions for connecting a Video Conferencing room system to a third-party hosted Zoom meeting using the University of Idaho's Zoom licensing.

How to set up your laptop to work with a Logitech Swytch enabled conference room.

This article explains how to use video conferencing equipment in certain classrooms on campus.