Popular Services
This service includes new/replacement VandalCards, VandalCard photos, and all other VandalCard Services.
This service includes requests U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
This service includes requests for software that do not require additional licenses such as Teams, requesting software to be made available via software center, and general questions about software and how it's used.
This service includes group changes, account recovery, password resets, or assistance with directory information.
This service includes new software requests, infrastructure changes, or any other technology projects that should go through the IT Governance process.
This service is used to submit incidents/problems/issues with any OIT service.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
IMPORTANT UPDATE: If you attended a conference, a PDF of the conference or meeting agenda is required!
Please enter your post-trip information. Ensure you have your relevant receipts ready for upload. Multiple receipts must be uploaded at the same time. To do this, hold "Ctrl" + click. The COE Finance Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.
This service includes printing support, surplus, office technology moves, lending, and any general hardware support services.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.
Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources directories within Argos.
For access or support within the Student directory you will need to reach out to studentreports@uidaho.edu.
For access or support within the Financial Aid directory you will need to contact fa-admin@uidaho.edu.
This service includes requests for purchase software or renew licensed software by faculty and staff for their use on U of I owned computers.
Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.
IMPORTANT: Do not purchase any travel related items until the Finance team has entered your pre-approval in Chrome River and you receive confirmation that it is approved.
REMINDER: All rental vehicles MUST use the State of Idaho Contract and be through Hertz or Enterprise - no other rental company is approved for use on Pcard or eligible for reimbursement. The only exceptions are renting through UI Motorpool (CNR) or obtaining prior, written approval from RISK.
Please enter your estimated pre-trip information. The COE Finance Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.
You can make requests of the Business Systems Team that do not match other available services.
If you can't find the specific service you are in need of, or if you are unsure of what service to select, you should submit a general request and let us help you determine the best way to address your need.
This service includes support requests for Microsoft Teams Voice, CISCO VoiP, FAX Service, and Analog (POTS).
Department Request for Criminal Background Check/Driving Record Check
Note that to request an early setup or prior approval (no cost extensions, rebudgeting, change of PI, etc. from the sponsor) the process must be initiated in VERAS (veras.uidaho.edu) using an "Early Setup" or “Sponsor Prior Approval Request” submission form.
You should select this service ONLY if your service request does not fit any other category of service. Complete all required fields so that we can assist appropriately.
This service allows you to submit a generic ticket to OSP for assistance. Please select the OSP unit that you are requesting assistance from.
See https://www.uidaho.edu/research/faculty/dga if you need information on the responsibilities of each OSP unit.
This service request is to be used to request that OSP-Cost Accounting complete a journal to move funds between indexes within the same grant code OR between budget lines in the same index where an indirect cost allocation is affected.
This service request is NOT to be used for:
Moving funds between grant codes (this is not allowable)
Rebudgeting that requires sponsor prior approval
Establishing new indexes
Closing a grant code (zeroing out an index is fine)
If you need the latter three items above, do not submit this service request. Prior approvals are initiated in VERAS (veras.uidaho.edu) and establishing new indexes or initiating early close out are both separate ticket types. Go back and select one of those two ticket types.
Request a copy of the contents from webpages.uidaho.edu sites
This service includes Firewall/ACL, VPN, Wired or Wireless Network support requests.