Popular Services
For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
I want information related to getting or using a Campus ID card (Vandal Card).
Use this service to request changes, access, integrations, and other needed work related to any of the EA supported applications
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.
New account request for new employees, temp-help, and others.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrarforms@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.
Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.
Please enter your post-trip information. Ensure you have your relevant receipts ready for upload. Multiple receipts must be uploaded at the same time. To do this, hold "Ctrl" + click. The COE Finance Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.
Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.
If things with software on your computer don't seem to working like they should, or you can't figure out how to do something,
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources directories within Argos.
For access or support within the Student directory you will need to reach out to studentreports@uidaho.edu.
For access or support within the Financial Aid directory you will need to contact fa-admin@uidaho.edu.
Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.
Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS. This service can also be used to ask questions about software and how it's used.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
You can make requests of the Business Systems Team that do not match other available services.
To reset your password yourself go to the Password Reset Tool at https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu. Please include your NetID, Vandal Number, an any error messages you receive in your email.
Report an Issue or Outage to one of the University's Administrative Applications
Submit a maintenance request for the Idaho Student Union Building, Bruce Pitman Center, Teaching and Learning Center, ICCU Arena or Kibbie Dome.
This is for services related to computing hardware such as installation services, transfer of hardware to another user, reimaging of computing hardware. If you need to purchase new computers or hardware please use the Hardware Procurement Request service (https://support.uidaho.edu/TDClient/40/Portal/R...
Support for hardware not working properly including desktop computers, laptops, mice, keyboards, printers, etc.
Use this category to request new network services on either the U of I managed wired or wireless network. Please refer to the University of Idaho Acceptable Computer Use Policy (APM 30.12) for appropriate use of the U of I network. https://www.uidaho.edu/governance/policy/polici...
I would like to consult with a representative about an IT solution to address a need or problem. This service will initiate the IT Governance & Prioritization process.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources areas within VandalWeb.
For access or support within the Student area you will need to contact registrarforms@uidaho.edu.
For access or support within the Financial Aid area you will need to contact fa-admin@uidaho.edu.
Use this category to request service to reactivate a disabled account, get help with an account that has been locked out or deactivated, or have account or group ownership and members added or removed.