Popular Services

I want information related to getting or using a Campus ID card (Vandal Card).

For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.

New account request for new employees, temp-help, and others.

Use this service to request changes, access, integrations, and other needed work related to any of the EA supported applications

Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.

Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS. This service can also be used to ask questions about software and how it's used.

Report an Issue or Outage to one of the University's Administrative Applications

This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.

If things with software on your computer don't seem to working like they should, or you can't figure out how to do something,

The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources directories within Argos.
For access or support within the Student directory you will need to reach out to studentreports@uidaho.edu.
For access or support within the Financial Aid directory you will need to contact fa-admin@uidaho.edu.

To reset your password yourself go to the Password Reset Tool at https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu.  Please include your NetID, Vandal Number, an any error messages you receive in your email.

Please enter your post-trip information. Ensure you have your relevant receipts ready for upload. Multiple receipts must be uploaded at the same time. To do this, hold "Ctrl" + click. The COE Finance Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.

Use this service to submit a technology idea or need to the Office of Information Technology. An IDEA is a technical Innovation, project Discovery, or product Enhancement that is Actionable. This could include a new project, request for application development, an enhancement to a current application or service.

This service replaces and expands on the current Project Request and IT Governance process. Requests will be routed to the Technical Product Management Team for initial technical review and will be routed and managed through the formal IT governance process if necessary. This will provide a more streamlined and personalized experience and a timelier response to your needs.

The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.

Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.

Note that to request an early setup or prior approval (no cost extensions, rebudgeting, change of PI, etc. from the sponsor) the process must be initiated in VERAS (veras.uidaho.edu) using an "Early Setup" or “Sponsor Prior Approval Request” submission form.

You should select this service ONLY if your service request does not fit any other category of service. Complete all required fields so that we can assist appropriately. 

This service allows you to submit a generic ticket to OSP for assistance. Please select the OSP unit that you are requesting assistance from.

See https://www.uidaho.edu/research/faculty/dga if you need information on the responsibilities of each OSP unit.

Support for hardware not working properly including desktop computers, laptops, mice, keyboards, printers, etc.

I want information about my print quota.

Use this service to start the approval process for approval of new software to be used by the University for business or research purposes.

Use this category to request service to reactivate a disabled account, get help with an account that has been locked out or deactivated, or have account or group ownership and members added or removed.

Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.

Department Request for Criminal Background Check/Driving Record Check

Quotas, connections, issues, queues, and devices related to printing.