Popular Services
I want information related to getting or using a Campus ID card (Vandal Card).
For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
New account request for new employees, temp-help, and others.
Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS. This service can also be used to ask questions about software and how it's used.
Use this service to request changes, access, integrations, and other needed work related to any of the EA supported applications
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.
To reset your password yourself go to the Password Reset Tool at https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu. Please include your NetID, Vandal Number, an any error messages you receive in your email.
This is for services related to computing hardware such as installation services, upgrades to Windows 11, transfer of hardware to another user, reimaging of computing hardware. If you need to purchase new computers or hardware please use the Hardware Procurement Request service (https://support.uidaho.edu/TDClient/40/Portal/R...
This service is to be used when having problems using the U of I VPN service.
If things with software on your computer don't seem to working like they should, or you can't figure out how to do something,
Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.
Use this to create a new Vandal email account, decide on a computer, and establish phone services for a new member of the Vandal family. Please provide advance notice, as it can take 2-3 business days to fully resolve. Any missing information on the submitted form may negatively impact our ability to meet the expected delivery date.
Request help with Microsoft OneDrive, SharePoint and the S:\ drive. This includes OneDrive, department file shares, and file sync capabilities.
Report an Issue or Outage to one of the University's Administrative Applications
Use this service to submit a technology idea or need to the Office of Information Technology. An IDEA is a technical Innovation, project Discovery, or product Enhancement that is Actionable. This could include a new project, request for application development, an enhancement to a current application or service.
This service replaces and expands on the current Project Request and IT Governance process. Requests will be routed to the Technical Product Management Team for initial technical review and will be routed and managed through the formal IT governance process if necessary. This will provide a more streamlined and personalized experience and a timelier response to your needs.
Department Request for Criminal Background Check/Driving Record Check
Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.
Use this category to request service to reactivate a disabled account, get help with an account that has been locked out or deactivated, or have account or group ownership and members added or removed.
IMPORTANT UPDATE: If you attended a conference, a PDF of the conference or meeting agenda is required!
Please enter your post-trip information. Ensure you have your relevant receipts ready for upload. Multiple receipts must be uploaded at the same time. To do this, hold "Ctrl" + click. The COE Finance Team will process in Chrome River and you will receive an email to approve. Please email engr-finance@uidaho.edu with any questions or concerns.