Popular Services

Reset passwords, request new accounts, recover accounts, update directory info, or request group access.


New or replacement VandalCards, ID photos, and related card services.


Request standard software installations, Software Center availability, or general software usage help.


Request university-approved new computers or IT equipment (not for broken hardware).


Submit a ticket for any IT issue or outage.


Computers, printing, equipment moves, lending, and other hardware support requests.


Faculty/staff requests to purchase or renew licensed software for university computers.


Department Request for Criminal Background Check/Driving Record Check


Propose new software, infrastructure, or other tech projects via IT governance.


Submit a general request and we’ll guide you to the right service.


Firewall/ACL, VPN, or wired/wireless network requests.


This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.


Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.


Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.


Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.


ChromeRiver services provided by Business Systems


The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.


Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.


Employee and Student Employee reimbursement form - if you are a student with a reimbursement for an expense incurred while not in your student employee capacity, please fill out the Student Reimbursement/Payment form


This service request is to update OSP Proposal and Award Contact List and current user’s VERAS account by adding, removing, or replacing roles and access permissions. The personnel MUST have an active VERAS account to process this request.


Please complete this form to request proposal development service(s) from the Research and Faculty Development team.


The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources directories within Argos.
For access or support within the Student directory you will need to reach out to studentreports@uidaho.edu.
For access or support within the Financial Aid directory you will need to contact fa-admin@uidaho.edu.


Request file restoration, department shared drives, or file synchronization services.


Support for Jaggaer services.


The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources areas within MyUI.
For access or support within the Student area you will need to contact registrar@uidaho.edu.
For access or support within the Financial Aid area you will need to contact fa-admin@uidaho.edu.