Popular Services
New or replacement VandalCards, ID photos, and related card services.
Reset passwords, request new accounts, recover accounts, update directory info, or request group access.
Request standard software installations, Software Center availability, or general software usage help.
Request university-approved new computers or IT equipment (not for broken hardware).
Computers, printing, equipment moves, lending, and other hardware support requests.
This form gives the customer the ability to request a delivery date for university equipment and other items that need to go to surplus. All items and equipment with asset tags (Red or Yellow Property of University of Idaho stickers) must be submitted through the Asset Change/Surplus Transfer Request portal on Vandal Web. All other items should be provided on the Non-Capital Surplus Delivery List (this can be downloaded on the page attachments at the right hand side of this webpage) and attached to ticket before a surplus delivery request will be approved, after which, a delivery date can be scheduled, and items can be allowed for surplus.
Firewall/ACL, VPN, or wired/wireless network requests.
Faculty/staff requests to purchase or renew licensed software for university computers.
Submit a general request and we’ll guide you to the right service.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources modules within Banner (forms that begin with F, N, P or T).
For access or support within the Student module (“S” forms) you will need to reach out to registrar@uidaho.edu.
For access or support within the Financial Aid module (“R” forms) you will need to reach out to fa-admin@uidaho.edu.
Propose new software, infrastructure, or other tech projects via IT governance.
The Business Systems Team provide support for and grant access to the Accounts Receivable, Finance and Human Resources directories within Argos.
For access or support within the Student directory you will need to reach out to studentreports@uidaho.edu.
For access or support within the Financial Aid directory you will need to contact fa-admin@uidaho.edu.
Use this service ticket to submit an EPAF request to the College of Agricultural & Life Sciences.
Request employee learning records, employee training technical support, alternate employee training formats, and required employee training exemptions.
Employee and Student Employee reimbursement form - if you are a student with a reimbursement for an expense incurred while not in your student employee capacity, please fill out the Student Reimbursement/Payment form
Department Request for Criminal Background Check/Driving Record Check
Select this service to initiate processing of an out-going subaward or subaward amendment. Subaward requests must be initiated by the PI or DGA (unit) in order for OSP to issue a new subaward or a modification to an existing subaward.
Request file restoration, department shared drives, or file synchronization services.
Advancement Data Services is the Advancement department that's responsible for entering, storing, securing, maintaining and retrieving most of the data related to the University of Idaho’s Alumni, supporters, donors and internal operations.
Submit a maintenance request for the Idaho Student Union Building, Bruce Pitman Center, Teaching and Learning Center, ICCU Arena or Kibbie Dome.
Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.
You can make requests of the Business Systems Team that do not match other available services.