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Request a New Marketplace Store

  1. Knowledge Base
  2. Administrative Applications
  3. Marketplace / TouchNet
To request a new Marketplace Store you will need to provide the Enterprise Applications Team with the details of your request and an Index provided by Student Accounts. Request one or more

Adobe Acrobat Sign-in

  1. Knowledge Base
  2. Hardware & Software
  3. Adobe
do not work or if you have any questions, please create a service request with your Local Support personal and they will work with you to resolve it.

MUSIC 116 - Lionel Hampton School of Music

  1. Knowledge Base
  2. Classroom Technology
  3. Classroom Technology
via Zoom or Teams. In presentation mode, you can select PC, HDMI, or Doc cam as your sources to share with the room.  Video Conference Mode Tap Video Conference mode if you are connecting with

Mobile App Registration - Submitting an Update to Your App

  1. Knowledge Base
  2. Administrative Applications
  3. Mobile App Registration
in the new version and any special instructions for signing the app, if applicable. When all questions have been answered fully, click Request at the bottom of the page to submit your request.

AD 207 Conference Room

  1. Knowledge Base
  2. Collaboration and Communication
Overview This article will outline the technology available in the Admin 207 Conference Room. It will also outline how to use it. If you experience any issues or have any questions please direct

What are [BULK] email messages?

  1. Knowledge Base
  2. Email, Messaging & Web
these options please contact your local support team or submit a ticket through "Request Service" on this page.

Campus Mail - Pitney Bowes DeviceHub Software

  1. Knowledge Base
  2. Hardware & Software
assigned to you. If you have any questions concerning the use of Pitney Bowes Device Hub and the new Pitney Bowes shipping service please contact Campus Mail at 208-885-7011 or campusmail@uidaho.edu

How to change my name?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
continue to use legal name. Contact prefnameinfo@uidaho.edu with questions and concerns related to preferred first name. As of October 18, 2021, your preferred first name in MyUI will also be reflected

Admin by Request

  1. Knowledge Base
  2. Hardware & Software
a Software Services ticket and the TSP team will get in contact with you to resolve the issue.   Extended Access with ABR For the times when extended access is needed, please click on the

How to resolve OneDrive access denied errors?

  1. Knowledge Base
  2. File Storage
, contact your support team and include these technical details: Correlation ID: 00000000-0000-0000-0000-000000000000 Date and Time: 8/23/2022 1:39:37 PM User: username@uidaho.edu Issue Type

How to resolve "550 5.7.125 RESOLVER.GRP.Blocked.NeedsSenderRestrictions" bounce message?

  1. Knowledge Base
  2. Email, Messaging & Web
, the mail-enabled group will need to have moderation enabled. This will require contacting your local IT support team for assistance.

Nine Tech Security and Compliance Things You Need to Know

  1. Knowledge Base
  2. Data Security & Records
threats or data-related incidents, please take action: report suspicious activity, unauthorized access attempts, lost devices, or compromised data immediately to our OIT Security Team.

Seed Potato Germplasm Laboratory 102 - CALS

  1. Knowledge Base
  2. Classroom Technology
  3. Classroom Technology
via Zoom or Teams. In presentation mode, you can select PC, HDMI, or Doc cam as your sources to share with the room. Video Conference Mode Tap Video Conference mode if you are connecting with

Idaho Falls Computer Lab - CHE 204

  1. Knowledge Base
  2. Student Computing Labs
  3. Sudent Computing Labs Locations
Idaho Falls computer lab. For any questions or help with the lab, you can find a TSP in CHE 203A, located right across from the computer lab. Our office hours are from 9 am to 5 pm. The TSP helpline

How to request a new on-premises "S: Drive" folder?

  1. Knowledge Base
  2. File Storage
folder? To request a change in folder ownership, click "Request file storage assistance" above. We will contact the new owner to confirm they wish to take over responsibilities and make the change. If you have any further questions please contact ITS.