How do I install my work phone?

In This Article:


Setting up your work phone with the University of Idaho network is as easy as plugging in a cable, as long as the phone has been properly set up by the Phones Team with the correct information. This article aims to help you connect the right cables to the right ports on your work phone to get it up and working.

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Wire Routing:

The diagram below shows how the cables for your new phone should be installed. 

A diagram of the phone's proper configuration.


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Installing the Cables:

If the cables you are using are not the same colors as shown here, don't worry! The color of the cable doesn't matter. It just matters that the cable goes into the correct ports, on the phone and on the wallplate. 

  1. First, plug one end of your cable into the Ethernet IN port (#1 in the diagram). This connects the phone to the network. Plug the other end of that cable into a free port on the wallplate.
  2. Second, plug one end of your cable into the Ethernet OUT port (#2 in the diagram). This connects your computer to the Internet. Plug the other end into your computer. 
  3. The phone will take a few seconds to boot up. The phone has to be registered in our system before it can be used. This will be done automatically. However, you won't be able to make calls for about 10-15 minutes. 
  4. The phone is ready when your phone number and name are displayed on the screen.

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Having Trouble?

You can click here to receive help from your TSP or SysAd.

Also, you can submit a request for assitance:

Request new phone assistance 

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