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Microsoft Edge Browser Issues

  1. Knowledge Base
  2. Email, Messaging & Web
browser, it appears that the computer is not able to connect to sites under the uidaho.edu domain.  When switching to another browser the machine has no issues connecting. This is a known issue with Edge

Bring Your Own Device (BYOD) Classrooms

  1. Knowledge Base
  2. Classroom Technology
power on for the display (green button) If your device screen does not appear on the display, use the INPUT button to bring up the HDMI options. Select HDMI 2 by pressing the (insert pic) button

How do I update Google Chrome?

  1. Knowledge Base
  2. Data Security & Records
This article applies to the following operating systems:  Windows macOS Overview This article covers how to update the Google Chrome browser on your Windows PC or macOS device. Web

Saving Banner Files from GJIREVO

  1. Knowledge Base
  2. Administrative Applications
  3. Banner 9 Alerts
To save Banner data output files from Banner 9 Admin Page GJIREVO Note:  It is important to save Banner data files to OneDrive or to another appropriate network drive, which keeps the data

How do I disable "AutoSave" in Office 365 products?

  1. Knowledge Base
  2. Hardware & Software
  3. Microsoft
This tutorial applies to the following operating system(s):  Windows  Macintosh Overview: This article will outline the steps to disable the "AutoSave" feature in Office 365 products like

What does the status mean in TDX?

  1. Knowledge Base
  2. Administrative Applications
a status used by Technology Lending for easy reporting of what is currently being loned out.   Request administrative application assistance

How do I set up a VPN for MacOS?

  1. Knowledge Base
  2. Data Security & Records
apple ... This tutorial applies to the following operating system(s):  Macintosh Download VPN * Requires prior authorization. Click "Request VPN Access" to request authorization. Overview: If

How do I clear my browser cache on Safari?

  1. Knowledge Base
  2. Email, Messaging & Web
  3. Browsers
tutorial applies to the following operating system(s): Macintosh Clear Safari Browser Cache: Step 1: Click the Safari menu in the top left-hand corner of the screen. Click on the Safari menu

How do I Clear my Cache on Firefox for Android?

  1. Knowledge Base
  2. Email, Messaging & Web
  3. Browsers
applies to the following operating system(s): Android Clear Firefox Browser Cache on Android: Step 1: Open Firefox for Android, and click the 3 dots in the upper right-hand corner

Adobe Acrobat Sign-in

  1. Knowledge Base
  2. Hardware & Software
  3. Adobe
Adobe Acrobat Sign-in Note: This article only applies to the perpetual, device-based licenses of Adobe Acrobat Pro DC. The following knowledge base article covers the process for signing into

Class Schedule Card

  1. Knowledge Base
  2. Administrative Applications
  3. MyUI
into the Banner system for the class. Reference '0 Credits' in Additional Images.  Once grades are entered the credits will display appropriately, reference 'Expected' in Additional Images. Expected

How do I forget a Wireless Network?

  1. Knowledge Base
  2. WiFi & Connectivity
connection that had previously been used.  Mac OS (Apple) iOS (iPhone) Windows 10 Android   Mac OS (Apple): Click the WiFi symbol at the top of your screen, and select Open

How to perform a mail merge in Microsoft Word from a shared mailbox?

  1. Knowledge Base
  2. Email, Messaging & Web
will send emails from the shared mailbox instead. Add the Shared Mailbox to Outlook Via Outlook Open the Outlook Application Click File on the top toolbar Click the Account Settings

How to access on-premises "S: Drive" from home?

  1. Knowledge Base
  2. File Storage
device. Note: This article does not apply to the SharePoint Online cloud based storage at https://storage.uidaho.edu/   Instructions Requirement: Cisco AnyConnect Learn more: https

Duo Browser Prompt - Out of Date Software

  1. Knowledge Base
  2. Data Security & Records
Overview When authenticating to university applications and services, outdated software will trigger an alert from Duo. This article covers what the Duo browser warning looks like and presents