Duo Browser Prompt - Out of Date Software

Overview

When authenticating to university applications and services, outdated software will trigger an alert from Duo. This article covers what the Duo browser warning looks like and presents resources for correction. Browsers like Chrome, or Firefox have their own update mechanism, which typically requires the browser to be closed completely and re-launched after the update is triggered. Updates for browsers built into the operating system, like Safari on macOS or Internet Explorer and Edge on Windows, are typically delivered using the system's built in software update service.

Additionally, Duo will check for out of date browser plugins and operating systems, and provide resources to help make your device current. Contact your local support if you need assistance.

The warning is similar in all major browsers.

Resources

Chrome
Edge ("Make sure Microsoft Edge is up to date")
Firefox
Safari


Identification

General Notice Seen On All Browsers

  • Click "Let's update it"



 

  • Details shown after clicking "Let's update it"



 

Details

Article ID: 1835
Created
Thu 3/11/21 5:14 PM
Modified
Mon 3/29/21 2:05 PM

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How to check and see that Chrome has the latest updates.