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- Knowledge Base
- Hardware & Software
A list of the software provided through ITS Security, with links for downloads.
- Knowledge Base
- Data Security & Records
Setting up VPN for Android.
- Knowledge Base
- Data Security & Records
This tutorial explains how to set up VPN for an iOS device.
- Knowledge Base
- Data Security & Records
This tutorial explains how to set up the UI VPN for a machine running OS X.
- Knowledge Base
- File Storage
Information on how to access network drives when not connected to the university network.
- Knowledge Base
- Data Security & Records
- Knowledge Base
- WiFi & Connectivity
AT&T LTE home internet may not work right with the University VPN software. Change the MTU setting for your network adapter to restore smooth connectivity with the VPN client.
- Knowledge Base
- Hardware & Software
- Apple
This KB article guides through different steps of setting up an iPad for the first time.
- Knowledge Base
- Data Security & Records
This tutorial goes over how to set up the UI Cisco Any Connect VPN onto a Linux machine.
- Knowledge Base
- IT Guides
This article includes information graduating or departing students need to know before they leave the university.
- Knowledge Base
- Hardware & Software
List of supported software.
- Knowledge Base
- Student Computing Labs
- Knowledge Base
- IT Guides
A guide for a new UI employee covering basic OIT services and general orientation.
- Knowledge Base
- Hardware & Software
- Microsoft
This page will be a guide on the initial set up of Windows 11 on University of Idaho computers. You will need an active UI account and internet connection beforehand to be able to procced with the steps. If you have any questions, please contact OIT at support@uidaho.edu.
- Knowledge Base
- Hardware & Software
The following guide is intended to setup a Lenovo T14 Gen 3 after it has been delivered to a remote worker.