Submit a ticket for any IT issue or outage.
Reset passwords, recover accounts, update directory info, or request group access.
Firewall/ACL, VPN, or wired/wireless network requests.
Printing, surplus, equipment moves, lending, and other hardware support requests.
Request standard software installations, Software Center availability, or general software usage help.
Request university-approved new computers or IT equipment (not for broken hardware).
Faculty/staff requests to purchase or renew licensed software for university computers.
Request file restoration, department shared drives, or file synchronization services.
New or replacement VandalCards, ID photos, and related card services.
Teams Voice, fax lines, and phone support..
Request classroom design consulting, AV installation, or other classroom tech support.
Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.
General requests for Records Center services
Propose new software, infrastructure, or other tech projects via IT governance.
Request a copy of content from a webpages.uidaho.edu site.
Edit and maintain InsideUI intranet sites.
Submit a general request and we’ll guide you to the right service.