Login Problems

Your NetID and password will work on most university online services. Below is a list of common services and password related questions, with links to Self-Help topics. If you prefer, or are still having problems, please click the "Request Service" button to the right.

To reset your password yourself, please use to the Password Reset Tool.  

If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu.  Please include your NetID, Vandal Number, an any error messages you receive in your email.

Login support topics for other OIT services in this category:

  • Duo/MFA​​​
​​​​How do I Reactivate DUO/MFA?
​​​​How do I add or remove My Phone from Duo?
Multi-Factor Authentication FAQ's
  • VPN

Cisco Anyconnect - VPN

How do I use the VPN with Duo/Multi-factor authentication?

  • Canvas

Self-Help topics for Canvas

  • WiFi

Topics relating to WiFi

  • Remote Desktop

How do I access my work computer remotely?

How do I access student lab computers remotely?

Search for all topics related to Remote Desktop

Other Self-Help topics for Passwords

Report Problem

Related Articles (5)

Information on Duo Verified Push and Risk Based authentication
This is a tutorial for how to add and manage your Duo devices.
A guide for a new UI employee covering basic OIT services and general orientation.


Service ID: 835
Fri 4/8/22 10:35 AM
Wed 10/11/23 4:20 PM