How do I access my work computer remotely?

In This Article:

Overview:

Remote Desktop Protocol (RDP) is a service provided by Microsoft which enables users to access their computer from another location. Using RDP, you can access files saved locally to your workstation and run applications. 

This Tutorial applies to the following operating system(s):

Windows

MacOS

Setup:

Before you can access your workstation remotely, you'll need to make sure it's set up to work with RDP. 

Step 1: Enable RDP

Go into Windows settings by searching "Settings" in Windows


Navigate to the "System" section.



Expand the "Remote Desktop" tab on the left, and make sure that "Enable Remote Desktop" is on, and that the two boxes below are checked.


 

Step 2: Ethernet

You'll want to make sure that the computer you plan to connect to is plugged into ethernet. If you're unsure whether or not you're on ethernet, you can check by looking at your available networks as if you were going to connect to a new WiFi. If you're connected to an "ad.uidaho.edu", then you're on the University ethernet. 

 

Step 3: Computer name

Your computer is now ready to be accessed remotely. Before you're able to do so however, you'll need to gather your computer's full network name. Steps for doing so are detailed here.

Start by launching Command Prompt from Windows. You can find Command Prompt by searching "cmd"


Type "ipconfig" and press Enter. Find the IP address listed adjacent to "IPv4 address" under the "Ethernet adapter Ethernet:" section. Please note that the images provided for guidance below have been censored since they contain sensitive information. 


Type the command; "nslookup (IP address)" as shown in the image below. You'll find your computer name listed next to "Name:" Make sure you save this information, as it will be necessary when attempting to use RDP to access your workstation.


Back to Overview

Using RDP:

The remainder of this article will be split between a guide for Windows 10 and MacOS. Please follow the appropriate guide based on which computer you'll be using RDP from.

Windows 10:

Step 1:

You'll need to be connected to the University of Idaho VPN in order to connect to your workstation. Please consult the article linked below for help with the VPN.

How do I set up a VPN for Windows?

 

Step 2: 

Launch the Remote Desktop Connection app from Windows. You can find it by searching "RDP" in Windows.

 

Step 3:

Enter your workstations full name in the field next to "computer" and press "Connect"


Once prompted, enter your University of Idaho username and Password. Make sure that you're using the entry with the "AD\" in front of your user name. Please note that some information has been censored due to it's personal/sensitive nature.



You may get a notice that the certificate is not validated. This is fine, and you can safely select "Yes" to continue the connection.



At this point, you should be connecting to your workstation.

Back to Overview

MacOS

Step 1:

Download the Microsoft RDP application from the app store. It will be titled "Microsoft Remote Desktop 10". Alternatively it can be found directly at this link: https://apps.apple.com/us/app/microsoft-remote-desktop-10/id1295203466?mt=12

 

Step 2:

You'll need to be connected to the University of Idaho VPN in order to connect to your workstation. Please consult the article linked below for help with the VPN.

How do I set up a VPN for MacOS?

 

Step 3:

Launch the Microsoft Remote Desktop app and select "Add PC".


Enter your workstations full name as provided by your TSP in the "PC name:" field and expand the "User account:" menu below. Select "Add User Account..."



Enter your full University of Idaho email address and Password. Select "Add" once you've entered your credentials.



Leave all other settings as they are by default, and select "add". You should now see your device available to connect to. You can begin your connection by double-clicking the entry.



You should now be connecting to your workstation from you MacOS computer.

Back to Overview

Possible issues:

You may need to be an admin on your workstation in order to access it. Testing has shown that this is not always the case, so if you follow the steps above and are still unable to connect to your machine, being set as an admin could resolve the issue. Please reach out to your Technical Solutions Partner for details and assistance if you believe this to be the case.

Back to Overview

Details

Article ID: 1598
Created
Wed 3/18/20 4:12 PM
Modified
Tue 5/19/20 11:46 AM