Use of Teams, OneDrive, and SharePoint


This Knowledge base article is intended to give descriptions of Microsoft Teams, OneDrive and SharePoint and suggested usage of each application. These are general recommendations. Each work unit has different requirements and need to determine how best to use them for their work unit. Please contact your Local Support/TSP if you need help.

The links below are to online training courses introducing SharePoint Storage site and OneDrive plus how and when to use SharePoint Storage site, OneDrive and Teams. Added courses for MS Teams follow the introduction classes.

Intro to File Storage in Microsoft 365 7/15/2020

Intro to File Storage in Microsoft 365 9/15/2020

Next-Level File Storage Use in Microsoft 365 7/16/2020 

Next-Level File Storage Use in Microsoft 365 9/16/2020

MS Teams 100 given on 2/4/2021; available until 8/4/2021

MS Teams 200 given on 2/9/2021; available until 8/9/2021

MS OneDrive given on 2/11/2021; available until 8/11/2021



Teams is a collaboration hub application that allows for chat, meet, call, and collaborate with a designated group of colleagues all in one place. The designated team could be a department, a project team, multiple units, or any combination of groups and people that need to work collaboratively across the University and outside the University as well. Collaboration tools include sharing screens in video calls, simultaneously editing documents, or getting feedback to materials via feedback tools. 

From within a Teams environment, a person can communicate through group chat, individual chat, video or voice calls.  It is a great resource for remote work teams as it’s uses the U of I Cloud environment including OneDrive, SharePoint, and other Microsoft 365 applications.   

Teams is not meant for long term storage of files.  It is recommended that once the file is no longer being used in Teams, it should be moved to an approved storage location for long term storage. 


Microsoft Teams Additional Information & Resources: 

Microsoft Teams Information and FAQ 

Microsoft Teams Web App

Teams Fundamentals Training (video, authentication required) 

Teams Collaboration and Communication Training (video, authentication required) 




OneDrive is individual cloud storage that allows files to be stored securely in one place then accessed virtually anywhere.  Think of OneDrive as an individual’s file storage location similar to the U: drive.  Stewardship of the files in OneDrive are the individual’s responsibility.  A person can share documents in OneDrive with people within U of I or outside of the University.   

Users can access the same file from a computer at work, a computer when out of the office or on a mobile device.  Files will no longer have to be saved to a thumb drive or emailed.  In addition, a person can sync their OneDrive so that the files used frequently are stored on an indivudial’s local hard drive, in addition to the cloud.  This is especially useful for those working from a location that has limited or no Internet connection. 

OneDrive is meant for ad hoc sharing between individuals. It is recommended to use either Teams or a SharePoint Storage Site for departmental files and workflows used on an ongoing basis. 

Please Note:  OneDrive files are associated to an individual user account.  In the event of employee separation from the University, the files from this account will deleted within 90 days.  The supervisor of the employee needs to submit an ITS ticket to access these files.  


OneDrive Additional Information & Resources: 

Login to My OneDrive 

OneDrive Video Training 

Appropriate use of OneDrive

Share OneDrive files and folders 

How to Access University of Idaho Microsoft 365 Online Applications 


U of I Cloud Storage  

U of I Cloud Storage Sites are a University approved cloud storage location that allows a department or group to store files securely in one place then access them from virtually anywhere.  Think of U of I Cloud Storage Sites as a replacement for the S:\ drive.  Stewardship of the files in a U of I Cloud Storage Site location belong to a group owner/department.  Access to the SharePoint Storage Site is controlled by the designated owner.  Individuals cannot share files or folders from U of I Cloud Storage Sites.  

A user or group can access the same file from a computer at work, a computer when out of the office or on a mobile device.  Use of the VPN is no longer needed to access these files.  Files will no longer have to be saved to a thumb drive, emailed, or reliant on an on-campus connection to U of I’s network.  In addition, an individual can sync the most recently accessed U of I Cloud documents so that the files are also stored on an individuals' local hard drive, in addition to the cloud.  This is especially useful if a person is working from a location that has limited or no Internet connection.  

Please Note:  U of I Cloud Storage Sites are not approved for storing high risk data currently.   

The SharePoint product that is used on the U of I Cloud Storage is a very broad platform with many capabilities.  Other uses for the product are under consideration to see how they can benefit the University. 


SharePoint Additional Information & Resources: 

How do I Access U of I Cloud Storage: 

SharePoint Storage Hub Site 

Sync U of I Cloud Storage Folders and Files 

Access OneDrive files or Sites from Office 365 Apps

Request new top level folder (Storage-[dept]-[folder]) (link to File Storage service to be added)

How to create a new folder in SharePoint (Create a folder in a document library Microsoft support, choose Modern tab)



If you are confused about anything related to this article or what option is best for you, please submit a service ticket and someone will work with you.  



Article ID: 1673
Fri 6/19/20 2:37 PM
Mon 1/30/23 3:58 PM

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