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Network Checkup Tool

  1. Knowledge Base
  2. WiFi & Connectivity
vpn ... , you will see one of three pages as shown below. For Wireless/VPN users, there are three classifications for your connection status: Good, OK, and Bad. Submitting a Network Report: ITS

Remote Access Lab Connection Guide

  1. Knowledge Base
  2. Student Computing Labs
In This Article: Overview Connecting to the Remote Access Lab via Remote Desktop Establish a VPN connection Accessing the Remote Access Lab Selecting an available computer Connecting

Duo Hardware Tokens

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
and click "Verify". You should see a "Success!" banner.   Frequent Questions Can I use a hardware token with the VPN? Yes, hardware tokens can be used with the University of

How to resolve error "Something went wrong" when activating Microsoft Office?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
account was not set up on this device because device management could not be enabled. This device might not be able to access some resources, such as Wi-Fi, VPN, or email. Screenshot of error message

How do I use SMS text messages with Duo?

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
until used. Since Duo sends 8 passcodes each time, you can save the remaining 7 and use these for future authentications if desired. To use passcodes with the VPN, please refer to https://support.uidaho.edu/TDClient/KB/ArticleDet?ID=875.

How to map on-premises "S: Drive" in Windows?

  1. Knowledge Base
  2. File Storage
Mapping Manual Drive Mapping Please Note: If you are not connect to AirVandalGold, AirVandalHome, or a wired network connection you must first connect to the VPN before accessing shared spaces

What software does UI support?

  1. Knowledge Base
  2. Hardware & Software
: Google Chrome Mozilla Firefox Safari (Mac OS Only) Microsoft Edge Security Software: Cisco AnyConnect VPN Client Sophos Cloud Endpoint Protection (UofI owned devices only) Sophos

Guidelines for Compliant Access to High Risk Data

  1. Knowledge Base
  2. Data Security & Records
limited to managed apps Not allowed; save or copy/paste limited to managed apps Network access May be denied from unapproved VPN or Tor May be denied from unapproved VPN or Tor

Remote Laptop Setup Guide

  1. Knowledge Base
  2. Hardware & Software
unpack and plug in the device to power, it is also necessary to have the ability to connect it to the Internet. Table of Contents Starting Up Connecting to the Internet Signing into the VPN

What is SafeDNS?

  1. Knowledge Base
  2. Data Security & Records
university VPN receive SafeDNS protection, with the exception of Guest wireless devices. SafeDNS aggregates a list of malicious fully qualified domain names (FQDNs). The indicators are then sent to the

Travel Tips for Cyber Security

  1. Knowledge Base
  2. Data Security & Records
established by criminals or intelligence agencies to spy on your activities or steal data or passwords. If you must use public WiFi, connect to U of I VPN before performing work. This may be slow in some cases

How to mount on-premises "S: Drive" on a Mac?

  1. Knowledge Base
  2. File Storage
off campus machines with one exception: machines off campus must be connected to VPN before mounting and using the drives.   Request file storage assistance     Step 1 Select Go in

How to add a WebAuthn security key to Duo MFA?

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
expensive and provides the minimum functionality for use with Duo. It will work in most cases but will not work with the VPN and some other uncommon scenarios.   Duo Guide A guide from Duo for

Technology and Device Security Essentials

  1. Knowledge Base
  2. Data Security & Records
in case you need to access it  Encrypt your device to protect data if lost Avoid public WiFi (airports, coffee shops) and use your phone hotspot, a MiFi device, or VPN Double-check that you

Data security standards Overview

  1. Knowledge Base
  2. IT Standards
and use your employee account when working in your employee role. Utilize the UI VPN for remote access to university resources. Utilize AirVandalGold/home or Eduroam for wireless access while on