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Agreement Letter for Departmental AV Consultations with CCTS

  1. Knowledge Base
  2. Classroom Technology
purchasing. List of Terms In doing the above, CCTS agrees to the following:  Departmental projects will be scheduled when the CCTS team has the proper time needed for consultation, but

Overview of OIT Procurement Process

  1. Knowledge Base
  2. Hardware & Software
office who then processes the order.   Your TSP is your primary contact for any questions or updates about your request.  All items that are not in stock will be ordered from a list of vendors as

What options are available for sending bulk / mass email?

  1. Knowledge Base
  2. Email, Messaging & Web
/web-and-digital/our-team/request-form   Additional Assistance If you have any questions about the options listed here you can reach out to the contact for the services or work with your TSP to

Softdocs FAQ

  1. Knowledge Base
  2. Administrative Applications
  3. Forms and Workflows
  4. Softdocs Etrieve
Frequently asked questions about Softdocs, including forms and workflows. ... using the following form: https://support.uidaho.edu/TDClient/40/Portal/Requests/ServiceDet?ID=926 Who do I contact for additional questions or concerns? For general questions or concerns

Salary Agreements

  1. Knowledge Base
  2. Administrative Applications
  3. Custom Applications
Frequently Asked Questions How often are finalized documents sent to Document Imaging (Stellent)? Completed documents are sent to Stellent every night, at around 10:00p.m.  This process occurs

Agreement Letter for AV Installations with CCTS

  1. Knowledge Base
  2. Classroom Technology
team for your departmental project, you agree to the following terms:  Our priority is supporting General University Classrooms (GUCs). Departmental projects will be scheduled when the team has

How to send Microsoft 365 Group email to member Inboxes?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview Microsoft 365 Groups are created for all Courses and are available with Microsoft Teams. These Groups can be used as an email distribution list but by default email is delivered to the

Zoom AI Companion

  1. Knowledge Base
  2. Classroom Technology
  3. Zoom
  Go to settings again  Click “AI Companion”  Make sure that “Allow users to ask AI Companion questions about the meeting” is turned on.  Activate AI Companion in meetings To start AI

How to request third party Email bypass spam filtering?

  1. Knowledge Base
  2. Email, Messaging & Web
  3. Advanced Email Filtering
messages being categorized as spam.   Request Safelist To request safelist exclusion, contact your local support team or submit a ticket at support@uidaho.edu. Please provide the following

What Microsoft 365 applications are approved for use?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
 Integration Approved Department Only Wrike for Teams Approved Department Only Zoom     Applications Denied Many applications request

Classroom Support Technician Responsibilities

  1. Knowledge Base
  2. Classroom Technology
tickets, you should have notifications turned on so that you can see/hear alerts via email and Teams. Tickets should be routed properly so that all GUC tickets come to CCTS while all departmental

Sophos Antivirus FAQ

  1. Knowledge Base
  2. Data Security & Records
  3. Sophos Antivirus
frequently-asked-questions ... Common questions and concerns surrounding Sophos Antivirus at the University of Idaho. What is Sophos antivirus? How do I install Sophos? Do I need to uninstall my current anti-virus before

Portfolio & Project Management Office

  1. Knowledge Base
  2. Consulting, Training, & Projects
established, the goals are the sole measure of the project's success or failure. The project management process and project plans hold project managers and team members accountable to reach those goals. The

What file limitations are there with SharePoint online?

  1. Knowledge Base
  2. File Storage
from the cloud and which shouldn’t. SharePoint Online is used for file storage with OneDrive, SharePoint Storage Sites, Microsoft Teams and a number of other Microsoft 365 services. File Naming

Change Enablement FAQ's

  1. Knowledge Base
  2. Change Enablement
This FAQ answers common questions regarding OIT's Change Enablement Process and Policy.  Change Enablement Questions and Answers Q1: What is Change Enablement?? Q2: Why are we Adopting