How do I request third party email bypass spam filtering?


Request Email Safelist 

External organizations occasionally need to send bulk email to the U of I community. ITS can review and possibly safelist an organization to improve delivery and decrease the chance of messages being categorized as spam.

To request safelist exclusion, contact your local support team or submit a ticket at Please provide the following information with your request:

  • Vendor name
  • Vendor contact information
  • Purpose/use of email messages
  • Email address mail will be sent from (if known)

Applications that have not gone through IT governance or do not exist in the Application Portfolio may be ineligible for safelisting.



Article ID: 1324
Thu 6/20/19 3:33 PM
Tue 5/25/21 10:11 AM