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How do I change the sidecar on my Cisco phone?

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
download and fill out the Sidecar Template. A link to the Excel file can be found under the Attachments section on this page. This applies to both existing phones with sidecars, and to new phones.  Any

TDX OnBoarding Process

  1. Knowledge Base
  2. Administrative Applications
  3. TDX
Application Service Request Requirements When requesting access to a TDX module certain information must be provided and confirmed, before any access will be provided. Some kind of FERPA

How to connect Nintendo products to AirVandalGuest?

  1. Knowledge Base
  2. Email, Messaging & Web
to Find a Wireless Access Point.  Wireless Access Point List    When prompted, use the keyboard that appears on the lower screen to enter your security key and tap OK when

Naming Conventions for Initiatives, Programs, and Projects

  1. Knowledge Base
  2. Consulting, Training, & Projects
project be sure to select the appropriate portfolio.  In the above example you would select the IT Best Use Initiative portfolio.   Example 2 (when there is an initiative that has a project

What is the Cisco Self Care Portal?

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
authenticate into the portal. During this transition time if you have not already authenticated into another application using SSO you will be prompted for your university email address then your password

Student Fee Payment (SFP) Guide for Student Accounts

  1. Knowledge Base
  2. Administrative Applications
  3. Custom Applications
The Student Fee Payment processing in Vandalweb allows paying fees on the account of a current student, including having up to three people approve it before it is applied. It includes creating a

Tax Season Checklist

  1. Knowledge Base
  2. Administrative Applications
  3. Custom Applications
[1099], Payroll [W-2, 1095-C, 1042-S], AR [1098]     b. Open a ticket with Application Administration to install Banner updates     c. Open a ticket with Application Administration to

Instructions for Transferring Boxes to the Records Center

  1. Knowledge Base
  2. Data Security & Records
  3. Records Center
need (they come in packs of 10) and approximately when you need the boxes. A records center employee will then respond with a day and time they are available for pickup. It is necessary to use these

Sophos Antivirus FAQ

  1. Knowledge Base
  2. Data Security & Records
  3. Sophos Antivirus
Sophos? The installation process depends on the type of device your have: Windows managed - installed automatically by OIT, or available in Software Center Apple Mac - see How do I install

Student Health Center 310 - Comm Lab Practice Space

  1. Knowledge Base
  2. Classroom Technology
use https://zoom.us/share to share content from your device. When you connect to a Zoom meeting with the same account on more than one device, a screen appears that allows you to claim host of

Student Health Center 311 - Comm Lab

  1. Knowledge Base
  2. Classroom Technology
. When you connect to a Zoom meeting with the same account on more than one device, a screen appears that allows you to claim host of the meeting or stay the co-host.  You may want to be the host on

How do I gain firewall access?

  1. Knowledge Base
  2. Data Security & Records
requirements: Board appointed ROJD has IT network support and server administration responsibilities Scope of responsibility is college, division, center (including research) wide Dean/AVP

VPN Won't Stay Connected Over AT&T LTE Home Internet

  1. Knowledge Base
  2. WiFi & Connectivity
appears A black window should appear with the results of your command: If the results are Ok. hit spacebar to continue If the results are "The filename, directory name, or volume label syntax

Digital Signatures and Adobe Digital ID

  1. Knowledge Base
  2. IT Guides
Adobe Acrobat Pro, you can do this with any version of Adobe Acrobat. Creating an Adobe Digital ID Creating a Signature Appearance Creating an Adobe Digital ID Open Adobe Acrobat and

Cyber Safety Tips

  1. Knowledge Base
  2. Data Security & Records
Use strong, unique passwords for every account and enroll in multi-factor authentication (MFA) where possible Never approve unexpected Duo notifications and change your password if you receive