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New Account Request

  1. Services
  2. Information Technology
  3. Accounts, Passwords, & Vandal Cards
created during enrollment. Please submit a ticket through Reset Vandal Account Password if you are experiencing an issue with your account. Your ticket will be routed to Student Technology Center

How to request a Google account with an employee email address?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
@uidaho.edu account and password to sign in. Self-service creation of new Google accounts with an @uidaho.edu email address has been disabled. Creating a new Google account with any @uidaho.edu address

Mail.app (MacOS) - Frequently Asked Questions

  1. Knowledge Base
  2. Email, Messaging & Web
Overview: How do I show the CC/BCC fields? How do I change my client password? How do I find the full email headers? How do I send a new message? How do I manually sync my inbox? How

Multi-Factor Authentication FAQ

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
physical device to log in—beyond the first initial password. MFA will be used for all UI accounts and most systems. By requiring two different channels of authentication, UI accounts can be better

Technology and Device Security Essentials

  1. Knowledge Base
  2. Data Security & Records
property as well Do your part, BeCyberSmart! Defend your Accounts and Devices Don’t use a U of I password on any other sites Use a password manager (like Keepass, 1Password, or Lastpass

How to resolve error "the signed in user is blocked because they are not a direct member of a group with access" for VandalWeb?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
to services like VandalWeb while all non-personal accounts are blocked. This is because many non-personal accounts have shared passwords. If your personal account is getting this error message you

How do I set up email in iOS (Mail App)?

  1. Knowledge Base
  2. Email, Messaging & Web
the Settings icon from the home screen.   Step 2: From the general settings screen, scroll down and select “Mail”, then “Accounts”, and select "Add Account" Select “Password and

How do I Uninstall Sophos Antivirus from Mac?

  1. Knowledge Base
  2. Data Security & Records
  3. Sophos Antivirus
welcome screen to begin the uninstall. Step 3: Enter a username for an administrator account on your Mac and corresponding password, then click "Install Helper". Step 4: The Sophos

Cisco Secure Client - VPN

  1. Knowledge Base
  2. Hardware & Software
to use Duo to log in when connecting to the VPN. Note, you will not get an onscreen DUO prompt. When logging into VPN, enter your username as you would normally do, then enter your password followed

How do I Uninstall Sophos Antivirus from Windows?

  1. Knowledge Base
  2. Data Security & Records
  3. Sophos Antivirus
. Click or tap Sophos Endpoint Agent, click or tap 'Uninstall', and confirm 'Uninstall' again. Enter an administrator username and password to allow uninstallation if prompted. Step 4

How to perform a mail merge in Microsoft Word from a shared mailbox?

  1. Knowledge Base
  2. Email, Messaging & Web
Enter the shared email address into the box and click connect. If you have the password for the shared email address, enter it and click Sign In. If not, click sign-in with another

Request a New MS Team or other Group Access

  1. Services
  2. Information Technology
  3. Communication & Collaboration
some file sharing locations.  Some groups prefer to use email groups for communication.  You can use this section to create those groups also.   Below is a list of common services and password

How to sign-in to Google services?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
will need to enter your email address and password to fully sign-in. After completing the sign-in process you will be redirected back to the Google service and you will be signed in

Travel Tips for Cyber Security

  1. Knowledge Base
  2. Data Security & Records
passwords before leaving We recommend changing your U of I password 1-2 weeks before leaving. This reduces the chance of you needing to change a password while traveling when you may have trouble getting

How to connect Roku Smart TV to AirVandalGuest?

  1. Knowledge Base
  2. Email, Messaging & Web
“Wireless”  In the list, select “AirVandalGuest”  Your TV will not be able to connect to “AirVandalHome”  The password is “GoVandals!”, without the quotes