How do I uninstall Sophos Cloud antivirus for Windows?

This tutorial applies to the following operating system(s):

 Windows

Overview:

 You must have administrative rights on the computer in order to uninstall Sophos Cloud endpoint antivirus.

 

Step 1:

Click the Windows start button and click the gear icon for Settings.

Windows Start Menu

Step 2:

Click 'Apps'.

Screenshot of Windows settings

Step 3:

Scroll down the list of installed apps until you reach Sophos Endpoint Agent. Click or tap Sophos Endpoint Agent, click or tap 'Uninstall', and confirm 'Uninstall' again.

Screenshot of installed apps

Enter an administrator username and password to allow uninstallation if prompted.

Windows UAC prompt for installing Sophos

Step 4:

Confirm the uninstall by clicking 'Uninstall'.

Confirm uninstall

Step 5:

The uninstall process begins. This may take a few minutes.

Uninstall in progress

Step 6:

A restart is required to complete the uninstall process. Check the 'Restart' checkbox and click 'Close' to restart the computer. Once the computer finishes restarting Sophos Cloud endpoint should be uninstalled.

Screenshot of completed uninstall

Details

Article ID: 830
Created
Thu 5/24/18 11:12 AM
Modified
Tue 3/24/20 9:57 AM