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How to change my name?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview This document contains information on how to change your name so it is reflected in email, Canvas, Zoom and other services. Note: name changes will take 1-24 hours to be updated in all IT

How to submit your own Vandal Card Photo?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview Students can submit their own photos to use for their Vandal Cards. While there are limitations on what will be accepted for identification, submitting a photo online saves time and

Student ID Retirement - Frequenty Asked Questions

  1. Knowledge Base
  2. Accounts, Groups & Passwords
In This Article: Overview How do I look up my VandalNumber? What is my VandalNumber used for? Will my VandalCard still work? What are VandalCards used for? How much does it cost to

Duo Mobile Setup

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Introduction: Enabling your mobile device with Duo Mobile is simple and easy, and will make your experience with Duo much more efficient! To start, you will need to download the Duo Mobile

Why do I see "You Can't Get There from Here" during sign-in?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview During the sign-in process you may see this message and you will be blocked from continuing through the sign-in process. You can't get there from here This

How to review and accept the acceptable use policy?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview Annually, all U of I students and employees will be required to accept the University of Idaho Acceptable Use Policy before accessing U of I technology resources. Here is a link to

How to identify the PIK on a VandalCard?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview A Patron Institution Key (PIK) is a unique identifier the university system uses to identify each person. The PIK correlates with the magstripe or barcode on their VandalCard so that the

How to create a Google Cloud Platform (GCP) Billing Account?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview Departments and teams who use Google Cloud Platform services will need to set up billing for any services that charge. Here is how a Billing Account can be created once your group has been

What is the lifecycle of a student account?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview Student accounts are usually created when a student is admitted to the university and deleted one year after graduation. This article provides information on the normal account lifecycle

What is an "OIT Managed" email address in MyUI?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview When you are using MyUI you may see one or more email addresses listed as OIT Managed Email. An "OIT Managed" email address is any personal email address ending with "uidaho.edu" that you

What is the "Single-Use Code" Email from the Microsoft Account Team?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview If you have a Personal Microsoft Account, which matches your employee email address, you may have received this email message: From: Microsoft account team (account-security-noreply

How to change my display name?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview When viewing your account information at https://myaccount.microsoft.com/ you may see a message under "Why can't I edit?" saying your name and job title must be updated by an admin. This

Replacing a Lost Vandal Card

  1. Knowledge Base
  2. Accounts, Groups & Passwords
1. (optional) Deactivate the Lost Card  This step will prevent the card from being used by others. Log in to MyUI From the Personal Tab go to Vandal Card Select your card and click

What is the "University of Idaho Terms of Use" page?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview During Single Sign-On (SSO) authentication, you may be prompted to review and accept the "University of Idaho Terms of Use". These are official university approved documents that must be

How to resolve error "User account from identity provider 'live.com' does not exist..."?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
Overview If you receive this error message: User account 'jvandal@uidaho.edu' from identity provider 'live.com' does not exist in tenant 'University of Idaho' and cannot access the application