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Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.
This article explains how to print to student computing lab printers from personal laptop computers
This article gives a summary on how to set up User Codes on all operating systems, and details how User Codes are typically configured on a printer.
This article explains the process of adding networked office printers to a department computer.
This article explains how to find a MAC address on a Windows device.
This article explains how to connect to the UI Wifi on a Windows machine.
In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their Windows computer and reset their passphrase.
Setting up a VPN for Windows.
The installation of Sophos SafeGuard will take place automatically, but encryption will not take place until a passphrase is set. This tutorial will demonstrate how to begin the encryption process on Windows.
This article provides links to instructions on how to install Skype for Business on a WIndows machine and a Mac.