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Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.

This tutorial explains how to obtain a license and install Sophos Home.

This article shows you how to install a networked office printer to a Windows computer, step by step.

A guide for resolving common issues with wired peripherals such as webcams, keyboards, and mice.

This article explains how to connect to the University WiFi on Windows, MacOs, Android, iOS, ChromeOS, and Linux

This page will be a guide on the initial set up of Windows 11 on University of Idaho computers. You will need an active UI account and internet connection beforehand to be able to procced with the steps. If you have any questions, please contact OIT at support@uidaho.edu.

External USB drives are convenient for storing and transferring files but are vulnerable to theft, loss, and malware. Encrypting them protects sensitive data by converting it into an unreadable format accessible only with a password or key. On Windows, users can enable BitLocker to encrypt their drives, ensuring security against unauthorized access and cyber threats.

This article provides information about printing in the Student Computing Labs.

Instructions on how to check if a computer is running Windows 10 or 11 and if it's compatible with Windows 11.

This article gives a summary on how to set up User Codes on all operating systems, and details how User Codes are typically configured on a printer.