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- Knowledge Base
- Hardware & Software
- Microsoft
- Knowledge Base
- WiFi & Connectivity
This article explains how to connect to the University WiFi on Windows, MacOs, Android, iOS, ChromeOS, and Linux
- Knowledge Base
- WiFi & Connectivity
Comprehensive list of how to connect to U of I networks.
- Knowledge Base
- Hardware & Software
A guide for resolving common issues with wired peripherals such as webcams, keyboards, and mice.
- Knowledge Base
- Data Security & Records
This tutorial explains how to obtain a license and install Sophos Home.
- Knowledge Base
- Data Security & Records
- Knowledge Base
- Printing
This article gives a summary on how to set up User Codes on all operating systems, and details how User Codes are typically configured on a printer.
- Knowledge Base
- Hardware & Software
- Knowledge Base
- Data Security & Records
- Knowledge Base
- Data Security & Records
- Sophos Antivirus
- Knowledge Base
- Data Security & Records
Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.
- Knowledge Base
- Data Security & Records
- Sophos Antivirus
- Knowledge Base
- Printing
This article shows you how to install a networked office printer to a Windows computer, step by step.
- Knowledge Base
- File Storage
External USB drives are convenient for storing and transferring files but are vulnerable to theft, loss, and malware. Encrypting them protects sensitive data by converting it into an unreadable format accessible only with a password or key. On Windows, users can enable BitLocker to encrypt their drives, ensuring security against unauthorized access and cyber threats.