- Knowledge Base
- Hardware & Software
- Microsoft
Provides instructions for setting up a standard single-user University of Idaho Windows 11 laptop using the Autopilot process, including initial internet connection, account sign-in, Outlook, OneDrive, Teams, Edge, Software Center, and Lenovo system updates.
- Knowledge Base
- WiFi & Connectivity
This article explains how to connect to the University WiFi on Windows, MacOs, Android, iOS, ChromeOS, and Linux
- Knowledge Base
- Printing
This article shows you how to add a networked office printer to a Windows computer, step by step.
- Knowledge Base
- WiFi & Connectivity
Comprehensive list of how to connect to U of I networks.
- Knowledge Base
- Hardware & Software
A guide for resolving common issues with wired peripherals such as webcams, keyboards, and mice.
- Knowledge Base
- Data Security & Records
This tutorial explains how to obtain a license and install Sophos Home.
- Knowledge Base
- Printing
This article gives a summary on how to set up User Codes on all operating systems, and details how User Codes are typically configured on a printer.
- Knowledge Base
- Data Security & Records
Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.