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What is the lifecycle of a student account?

of a student account. Account management processes are managed through the Identity and Access Management services team at the university. Account Lifecycle Data Retention / Recovery

How to use Software Center in Microsoft Windows?

Overview This article will outline how to install programs from "Software Center". "Software Center" is an application that is installed on all Windows devices managed by your local IT team

What are Email Warning Tags?

. These tags serve as visual cues to prompt caution and verification before interacting with the content. Appearance Frequent Questions Email Warning Tags What if a tagged message was not

What should I do if I’m in a classroom and the technical equipment isn’t working?

does not have a touch panel with an eHelp button you can log into the computer click on the Classroom eHelp shortcut, with the big yellow question mark, on the desktop. This will present you with a

Tips for Avoiding Romance Scams

slowly and ask lots of questions. Beware if the individual promises to meet in person but then always comes up with an excuse why they can’t. If you haven’t met the person after a few months, for

How do I setup disk encryption on a Mac?

local admin rights on the computer to complete these steps successfully. Contact your TSP or Local Support if you have any questions or do not have local admin rights. Process Step 1 Open Jamf

Fulfill, Cancel, or Refund Order

Michelle Beagley with questions on refunds. See Chapter 6.6 – Processing Refunds of the Marketplace User Guide for more info.

How do I erase my hard-disk drive?

. DBAN will probably take several hours to complete, depending on the speed of the computer in question and the number and size of the hard drives it contains. Step 7: Once DBAN is completed

macOS End of Life

on current recommended hardware is available from the Office of Information Technology. https://support.uidaho.edu/TDClient/40/Portal/Requests/ServiceDet?ID=640&SIDs=20 If you have questions or need

How to transfer your Google account?

Google Cloud Team" (cloud-noreply@google.com). The message subject will be "University of Idaho is requesting that you transfer your Google account". Example message:   Transfer Account

Purchasing Apple Hardware

hardware procurement request. Service - Hardware Procurement Request (uidaho.edu)  For more questions about Apple purchases, please contact your TSP.

Knowledge Base Article Guidelines

standard Titles: "Ethos Applications & Tools" "Procurement Terms and Definitions" Titles formatted as a question should have only the first word and proper nouns

How to submit your own Vandal Card Photo?

" at the bottom. Congrats! Your request for a Vandal Card is now under review by our Vandal Card Team! Should the photo be approved and the information filled out correctly, you will have your Vandal

What is my phone PIN information?

international calls from your office phone. International Dialing is not setup by default, you will need to contact your TSP or Sysad and request an international access code. The ITS phones team will enable international calling and provide you with a unique international access code. Back to Overview

How do I report a phishing message?

Overview: If you receive a suspicious message, you can report it as suspicious. The OIT Security team will analyze the message and provide you with confirmation if the message is safe or not