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How to reset a forgotten account password?
Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact OIT. ...
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Lookup Account
Verification Code
Answer Security Questions
Warning
You need to have set up a Security Profile with 3 questions and 1 personal email
Best Practices For Successful Video Conferencing from Staff Council (April 2019)
This KB article is based off document from Staff Council from April 2019. It includes links and information from other resources around the University.
Video conferences allow teams to collaborate
How do I gain firewall access?
administrators. Should you have questions, please contact your system administrator or TSP.
Access to the NMS firewall management tools (specifically the grant of the server-admin role) is restricted to the
How do I embed a Qualtrics survey in a webpage?
Overview:
Qualtrics forms may be embedded in your U of I webpage in Sitecore. To request having one of your forms embedded, please contact your UCM Web Team representative who can assist you in accordance with the UCM Qualtrics Governance Standard (U of I credentials required).
Sophos Antivirus FAQ
frequently-asked-questions ... Common questions and concerns surrounding Sophos Antivirus at the University of Idaho.
What is Sophos antivirus?
How do I install Sophos?
Do I need to uninstall my current anti-virus before
How to send Microsoft 365 Group email to member Inboxes?
Overview
Microsoft 365 Groups are created for all Courses and are available with Microsoft Teams. These Groups can be used as an email distribution list but by default email is delivered to the
What file limitations are there with SharePoint online?
from the cloud and which shouldn’t. SharePoint Online is used for file storage with OneDrive, SharePoint Storage Sites, Microsoft Teams and a number of other Microsoft 365 services.
File Naming
Approved Storage Locations
: OneDrive 2 (replacement for U:)
Microsoft 365: Sharepoint / Teams Storage 2
Microsoft 365: Sharepoint / Storage-* sites (replacement for S
Vandalweb to MyUI Migration FAQ's
This FAQ answers common questions related to the migration to MyUI from Vandalweb. If you do not see your question please provide feedback by answering the question, "Was this helpful?", answer "No
How to create a new project in work management system?
Step-by-step instructions on how to create a project in Team Dynamix ... .
A project can be in multiple portfolios. For example, a project may be owned and worked on by a particular team, but is also a part of the OIT Portfolio, so both the team and OIT Portfolio would be
Data security standards Overview
the research cyber support team for assistance.
Reach out to OIT for any specific questions.
For staff
Use OIT managed or approved technology devices, networks, and applications
Classroom Support Technician Responsibilities
tickets, you should have notifications turned on so that you can see/hear alerts via email and Teams.
Tickets should be routed properly so that all GUC tickets come to CCTS while all departmental
Why do I see "You Can't Get There from Here" during sign-in?
Jamf Self-Service, and select the option to install the Company Portal and enable device compliance.
Your local IT support teams can assist with the installation process.
What options are available for sending bulk / mass email?
students can be submitted with the form at https://www.uidaho.edu/brand/ucm/web-and-digital/our-team/request-form
Additional Assistance
If you have any questions about the options listed here you
Artificial Intelligence Memo from OIT
.
Remain vigilant in adherence to FERPA, HIPAA, GLBA and other applicable compliance requirements.
FERPA questions can be directed to registrar@uidaho.edu
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