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How do I open a ticket with Enterprise applications?
teams.
Incident
An unplanned event that disrupts or reduces the quality of a service (or your ability to get your work done) and requires an immediate response. Example: “The website is down!" or
What are the Active Directory account lockout settings?
the wireless profile on all devices and then waiting 10 minutes for the account to automatically unlock. Our support teams can verify your account is in a lockout state and remove the lock earlier if
What alternatives are available to Mailman?
considered a legacy service and no new Mailman lists are being created.
Alternatives
Microsoft Teams
Microsoft Teams provides a full featured communication service for both real-time meetings
25Live Application
to manage their motor pool.
That may have created as many questions as it answered, so feel free to reach out again if I haven’t covered something you were wondering about
What are the service limits with OneDrive and SharePoint?
Overview
Microsoft SharePoint Online provides file storage services for Teams, OneDrive and many other Microsoft services. There are a number of limits with the service and technical information
How to access Microsoft 365 online applications?
Overview
Follow the links below to University of Idaho’s Microsoft 365 Online Applications including Outlook, Word, Excel, PowerPoint, Teams, OneDrive and SharePoint (Office link below). These
New Employee Guide
assistance
File Storage (Microsoft OneDrive, SharePoint, and Teams)
The University of Idaho uses OneDrive (individual) and SharePoint (departmental) for file storage through Microsoft 365. Microsoft
Voluntary Cybersecurity Training
.
Upon completion the user will receive an acknowledgement and score from the lesson ending quiz.
Contact its-security@uidaho.edu if you have any questions regarding this process or the training.
Further modules may be available at a future date
Security Disabled Devices and Applications
(UI students) for further assistance.
If you are still unsure why your device was disabled, or if you have any questions, please contact your local support team for assistance at 208-885-4357 or
University of Idaho Microsoft Office FAQ and Links to Microsoft Support and Training Resources
This article provides answers to common questions UI affiliates may have about Office 365 ProPlus and its use. It also has links to Microsoft training resources. ... Help and Training Links
Microsoft Office Training Center
OneNote
OneNote
Helpful Links for OneNote
MS Teams
MS Teams Quick Start
Getting started iwth Microsoft Teams
Records Retention Policies
The University of Idaho follows records retention policies set by the Idaho State Board of Education. These articles are attached here to assist with questions regarding records retention.
When
Why is my removable storage media blocked?
Overview
Frequently Asked Questions (FAQ)
What other options are available?
How do I request an exception?
A device is blocked but is not storage media, what should I do
How to set up my security profile?
Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password. ... Overview
A "Security Profile" is a collection of at least three security questions and answers along with one or more verified email or phone contact.
Set Up
Add Information
Click
What software does UI support?
+
Windows 10, Build 1909+
General Software
Microsoft 365:
Word
Excel
Powerpoint
Outlook
OneDrive
(OWA) Outlook on the Web and Exchange Online
Microsoft Teams
Browsers
What are the SharePoint storage site and folder naming guidelines?
Overview
SharePoint Storage Sites are Microsoft SharePoint Online "Isolated Team Sites" which are used exclusively for file storage. Even though they are based on a "Team" SharePoint template