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How to get a recovery key for my encrypted Windows device?

  1. Knowledge Base
  2. Data Security & Records
access your computer. Step 7 Once you have regained access to your device, reset your Bitlocker password. See Reset a forgotten Bitlocker password for steps to set a new password. Mobile

How to connect to the university networks?

  1. Knowledge Base
  2. WiFi & Connectivity
. Step 3 Enter your University of Idaho email password into the required field and connect. Step 4 If your are a UI employee or student and this is the first time you are connecting to wireless

Why am I being prompted to sign in so frequently?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
 your password or other authentication method.   Stricter Sign-In Frequency and Exceptions Some applications may have a shorter session limits resulting more frequent sign-ins for those specific

What is phishing?

  1. Knowledge Base
  2. Data Security & Records
good to be true. You won the lottery! Or did you? Cyber criminals also try to get you to click on malicious links under the guise of account verification or password expiration. Often these

How do I add a resource or functional account to Outlook?

  1. Knowledge Base
  2. Email, Messaging & Web
new page should appear for "Advanced Setup" select "Outlook.com" ?On the new page, you'll see the email address you just entered and enter a password. Here, you'll click on "Sign in with

Internet Self-Defense Dojo

  1. Knowledge Base
  2. IT Guides
, health records, social media login passwords, and bank account numbers. Who do I want to secure these assets against?  We want to secure these assets against potential bad-faith employers

Digital Signatures and Adobe Digital ID

  1. Knowledge Base
  2. IT Guides
file." This will create a local password-protected file on the computer to store your Digital ID. Do not use the "Windows Certificate Store" option. That will store the Digital ID online on a Microsoft

Departing Student Guide

  1. Knowledge Base
  2. IT Guides
the Alumni/Retirees tab and select Change Office 365 Password. Check the box next to your account and enter a new password. Be sure to confirm the password in the second box and then click Set New

What is phishing?

  1. Knowledge Base
  2. Data Security & Records
? Vishing and Smshing Phishing Exercises FAQ Will OIT ever ask for my password? How do I know a message from OIT is legitimate? What if I have already responded to a phishing attempt

Technology Security Incident Report

  1. Services
  2. Information Technology
  3. Data Security & Records
Report a security incident. Example incidents include, but are not limited to: compromised passwords, accounts, or data theft or loss of any university technology resource, or any hardware

How to fix the error "phone cannot be added" in Duo?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
. Example of the error sequence:   Issue This dialog indicates you have enrolled with "Secure MFA" allowing you to have an extended password expiration date AND

What is the session limit for web applications?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
user for a password but they may still display sign-out or session disconnect pages. Note: Microsoft has also implemented Continuous Access Evaluation (CAE) for the majority of Microsoft services

How to print to a student lab printer from a personal laptop?

  1. Knowledge Base
  2. Printing
\\print.uidaho.edu and select the OK button to continue.   Step 3 Enter your username (e.g. ad\jvandal) and Password to access the printer list. A list of available printers will open, find the

How to add a WebAuthn security key to Duo MFA?

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
, Safari, or the new Microsoft Edge browser and navigate to https://help.uidaho.edu/duo. If you are already logged in to MyUI or OWA, you likely won't have to enter your username and password and can

How to connect Nintendo products to AirVandalGuest?

  1. Knowledge Base
  2. Email, Messaging & Web
://help.uidaho.edu/avsetup/  Fill in the website info  NetID: beginning of email  NetID password: email password  The device MAC address   Your vandal email