Overview
Resource and functional accounts are often required to allow for access to things like shared calendars or shared email accounts. This guide will help you add a resource or functional account to your Outlook desktop application on computers using the Windows & MacOS operating systems.
Sections:
These steps can be used to add an account in the Classic version of Outlook for Windows or Outlook for Mac.
Step 1: Add a new account
- In Classic Outlook, click the File tab.
Click the "File" tab.
- Click the Add Account button, and an Add New Account dialog box will open.
Click "Add Account."
- Enter the following details:
- E-mail Address or a functional account you want to add: functionalaccount@uidaho.edu (Ex: vandal@uidaho.edu)
- Click "Advanced Options" then checkmark "Let me set up my account manually"
- Click on connect.
- A new page should appear for "Advanced Setup" select "Outlook.com"
- On the new page, you'll see the email address you just entered and enter a password. Here, you'll click on "Sign in with another account" to continue.
- You will then be prompted for a Username and Password. You'll use your own U of I account information here instead of the functional account's.
- Note: This will auto-populate with the functional account details. Please remove the current email and follow the steps below.
- User name: yourusername@uidaho.edu
- Click the Next button to continue.
- You will be prompted to enter a password. Use your @uidaho.edu password and click the Sign In button.
- You'll be prompted to accept a duo push request or authenticate with a security key. Accept the duo request or tap your YubiKey(enter token code if you still use a token).
- Select the Done button, wait for 10 minutes, and close and reopen Outlook.
IMPORTANT: It might take a while for the emails, folders or events of the account to populate after you restart Outlook. Please allow some time for Outlook to populate the account content.
