How to connect to the university networks?


This document is meant to be the cumulative knowledge on how to connect to the University network.


Contacting Support

If there is an issue with any proccess, please reach out to OIT support by submitting a request below:

Request assistance with connectivity on campus


Connecting to eduroam


Please review the Acceptable Use Policy for eduroam wireless networks.

The eduroam service is available at all locations that are covered by the University of Idaho wireless network with the exception of Idaho Falls and Coeur d'Alene. This service is also available at eduroam-enabled institutions, for a full list please visit their site list.

For more details about eduroam, please see our services.

Step 1

The SSID or wireless network option "eduroam" will be available for customers to connect to, choose this as your wireless network.

Step 2

Once you have selected the eduroam wireless network you will need to ENTER YOUR FULL EMAIL ADDRESS as the UserID (If using Android or Linux you may need to fill out both the "Identity" and "Anonymous Identity" fields with your full email address).

Ex. or or

 Note: If you do not use your full email address you will not be able to connect to the eduroam service.

Step 3

Enter your University of Idaho email password into the required field and connect.

Step 4

If your are a UI employee or student and this is the first time you are connecting to wireless services for the University of Idaho, you will need to accept the certificate notification for (or


Manual Connections - eduroam

If you are not able to automatically setup the eduroam connection here are the security settings for connecting to the wireless network:

  • Wireless Network Name (SSID): eduroam
  • Authentication Method: PEAP-MSCHAPv2
  • Wireless Security Type: WPA2-Enterprise (802.1X/EAP)
  • UserID/Identity: or or
  • Password: University of Idaho Email password.
  • OIT recommends you have verified you can connect to eduroam while you are on campus prior to travelling. This will ensure you can work with your TSP or System Administrator in case you have any connection problems.


Connecting to AirVandalGold on Windows

Step 1

Click the Wireless Icon in the lower right-hand corner of the screen to see the local wireless networks.

Click the Wireless Icon in the lower right-hand corner of the screen.

Click the Wireless Icon in the lower right-hand corner of the screen.











Step 2

Connect to the AirVandalGold wireless network.

Click "Connect"

Connect to the AirVandalGold wireless network.










Step 3

You will be prompted to renter in your email address and password and you will be connected to AirVandalGold.

Enter your credentials.

Enter your credentials.





Please contact ITS if you have issues connecting to our network.


Connecting to AirVandalGold on macOS

Step 1: Select a network

Click on the Wifi Network icon in the top right-hand side of the screen and click on the AirVandalGold network.

Click on the AirVandalGold network.

Select AirVandalGold






Step 2: Authenticate using Email

You will be prompted to enter your email address and password. Enter these now and you will be connected to AirVandalGold.

Your machine will be registered behind the scenes. You will be prompted to accept a security certificate. Accept it and enter your computer’s log on password when prompted to add the certificate to your system.

You are now connected to AirVandalGold and will have full access to the internet.

Enter your credentials, (username and password.)

Enter your Credentials









Connecting to AirVandalGold on iOS

Step 1: Open Settings

On your iOS device, navigate to the correct screen and click on the Settings icon.

         This is an image of the main view in settings.


Step 2: Select a network

In the Settings menu, click Wi-Fi and then connect to AirVandalGold.

Connect to AirVandalGold.
Select the network AirVandalGold









Step 3: Authenticate using Email

You will be asked to enter your email address and password. Enter both and you will be automatically connected to AirVandalGold. Your device will be registered in the background.

Enter your email address and password. 

Type in your UI credentials.











Step 4

You might be asked to accept a security certificate – this is normal. The University of Idaho uses a secure internet connection method which requires that you accept a global signed certificate.

Once you accept the certificate, it will be processed and you will be connect to AirVandalGold and have full access to the internet.

You will be connect to AirVandalGold and have full access to the internet.

You will be connected to the wifi.









Connecting to AirVandalGold on Android

Step 1

Open the settings page by swiping down from the top of your device and tapping the gear icon.

Step 2

Locate and open the Wifi networks settings

Select AirVandalGold or AirVandalHome

This is a photo of the list of wifi networks.








Step 3

Enter the following settings

EAP Method


Phase 2 Authentication


CA Certificate (if prompted)

Use system certificates



Your NetID (ex. vand1234 or jvandal)

Anonymous Identity

Leave blank


Your Password


EAP method=PEAP, Phase 2 auth=MSCHAPV2, CA Certificate=use system certificates,, identity=netid, password=your netid password














Connecting to AirVandalGold on Ubuntu Linux


This tutorial covers the basics of connecting to the University wireless network using Ubuntu Linux. Ubuntu is the most common Linux distribution in use at U of I. However, while the location of icons is different between systems, the steps to connect should be the same. 

Step 1: Select a network

Select the network icon in the top-right corner to view availble wireless networks. Then, select the network you want to use:

This image depicts a list of wifi networks.












Step 2: Authenticate using NetID

You will be asked to authenticate to the network. Make sure your window matches the following settings:

This is an image of a wi-fi authentication request.










Wi-Fi security: WPA & WPA2 Enterprise

Authentication: Protected EAP (PEAP)

Leave the Anonymous identity field empty

For CA certificate, use the Root-USERTrust.crt certificate file (Found Here)

PEAP version: Automatic

Inner authentication: MSCHAPv2

Once you have configured the settings and entered your credentials, click Connect


Step 3: Connect

If all the settings are correct, after 5-10 seconds you will be successfully connected. You will now see a notifcation:

This is a photo of an establishment statement.

  • Username: your email address
  • Password: your password


Connecting to AirVandalGuest


The University provides a public wireless network that guests of the campus can connect to without requiring a University of Idaho account. This guide aims to help guests connect to this Wi-Fi network.


Connecting to AirVandalGuest

Step 1

Select "AirVandalGuest" from the list of wifi networks.

This is a depiction of possible wi-fi networks for a computer to join.












Step 2

Enter the password "GoVandals!" or the iPSK if you have one (it's rare).

Step 3

Click Enter at the Welcome Screen

           Image of a wifi sign in page.







Step 4

Enter your name, email, and 10-digit phone number and send yourself either a text or email code.

Step 5

Enter the 6-digit code you received based on your email or text selection and you'll be connected.


Connecting to AirVandalGuest with an Event Code

Step 1

Select "AirVandalGuest" from the list of wifi access points.

 Image of a wifi sign in page.






Step 2

Enter the password “GoVandals!

Step 3

Click “I have an event code” on the Welcome Screen in the lower right corner

Step 4

Enter your name, email, and 10-digit phone number and then click “Enter Event Code

Step 5

Enter the Event Code and you'll be connected.


Connecting using a Wired Device

Registering the device

In order to obtain wired internet access on your desktop or laptop machine, your computer will need to be registered with our network. This can be done by going to and filling out the form. Be sure to check the Wired device option. Once the device has been registered, it can take several minutes for the network to register the change.

Fill out the registration form at

Image of a wifi sign in page.
















Finding your MAC on Windows

Open the start menu and search for the Command Prompt by typing cmd into the search box, then click on the icon to launch the program.

Once the program launches, type in the command getmac -v and a list of all your network connections will appear. Find the entry titled Ethernet. The second entry under this heading will be called the physical address and be in the form XX-XX-XX-XX-XX-XX. This is your wired MAC address.

Open the command prompt and type getmac -v to find the MAC address.


Finding your MAC on macOS

Open up your System Preferences from the apple menu and click the Network icon. Select your Ethernet connection and click the advanced button, then click the Hardware tab on the new window to find your MAC address.

Open the Network Settings and click the advanced button.
Open the Network settings, select the Ethernet connection, and click Advanced.









Open the Hardware Tab to find your MAC address.
Click Hardware and view the MAC Address













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Article ID: 2157
Mon 5/23/22 11:45 AM
Tue 5/14/24 4:17 PM

Related Services / Offerings (1)

Use this category to request new network services on either the U of I managed wired or wireless network. Please refer to the University of Idaho Acceptable Computer Use Policy (APM 30.12) for appropriate use of the U of I network.