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Duo Mobile Setup
Introduction:
Enabling your mobile device with Duo Mobile is simple and easy, and will make your experience with Duo much more efficient! To start, you will need to download the Duo Mobile
What is the session limit for web applications?
Overview
There are three types of session restrictions in place for web applications used at the university.
Idle Timeout - used to detect user inactivity and require re-authentication. No
How to extend or remove Account Sponsorship?
Overview
Accounts which are owned by users who are not affiliated with the university may have an employee "Sponsor" their account. Account sponsorship must be reviewed once a year and can be
How to transfer your Google Cloud Platform Project?
Overview
After transferring a Google account to the "uidaho.edu" organization you will also need to migrate any Google Cloud Platform (GCP) Projects to "uidaho.edu".
Migration Process
Why do I see "You Can't Get There from Here" during sign-in?
:
Resolution
This message is displayed if you are a member of a security group providing access to High Risk data AND you are connecting from a non-compliant device or personal device. Here
What is the lifecycle of a student account?
Overview
Student accounts are usually created when a student is admitted to the university and deleted one year after graduation. This article provides information on the normal account lifecycle
Replacing a Lost Vandal Card
1. (optional) Deactivate the Lost Card
This step will prevent the card from being used by others.
Log in to MyUI
From the Personal Tab go to Vandal Card
Select your card and click
What is phishing?
Information about and helpful tips on identifying phishing emails. ... email ... ?
My account or password is compromised. What should I do?
Overview
Phishing messages are malicious emails designed to trick you into giving out personal information or running a malicious
Why am I being prompted to sign in so frequently?
Overview
The user sign-in frequency setting within Microsoft Entra ID Single Sign-On (SSO) has been set to have a 30 day limit as a default across all applications. This means devices that are
How to enable pronouns in a Microsoft 365 Teams profile?
Overview
Microsoft 365 has support for adding pronouns to your Microsoft 365 Teams Profile. Here is the information from Microsoft on pronouns support.
Setting Pronouns in Teams
Open the
How to fix the error "phone cannot be added" in Duo?
Overview
When enrolling an account in Duo MFA you will be prompted to enter your phone number. You may see this error message displayed if your phone is already enrolled and associated with another
How to activate a Microsoft 365 Class Team?
meetings (educator and student)
Mute a single student
Mute multiple students
Create read-only files for students or other team members
Create channels for student project groups
Use OneNote
What are the Active Directory account lockout settings?
Overview
Account lockouts are used to limit the potential for brute-force password cracking against our directory services. After a specific number of bad password attempts an account will be
What Microsoft 365 applications are approved for use?
Overview
The University of Idaho automatically blocks all applications which request permissions to access Microsoft 365, previously known as Office 365. This is done to enforce identity and
Mobile Applications
email-mobile ... use the Self Service links below. If you can't find what you're looking for, please click the Request Service button to the right.
Outlook Email Setup (iOS)
Outlook Email Setup (Android)
Duo/MFA Mobile App
U of I Canvas Mobile App (External Link)
U of I Mobile Apps Support Articles