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Overview of OIT Procurement Process

  1. Knowledge Base
  2. Hardware & Software
software-required hardware specifications in the New Hardware Procurement request and your TSP or Local Support team will work with you.    Bulk Hardware Bulk items such as large quantities of

Seed Potato Germplasm Laboratory 102 - CALS

  1. Knowledge Base
  2. Classroom Technology
  3. Classroom Technology
via Zoom or Teams. In presentation mode, you can select PC, HDMI, or Doc cam as your sources to share with the room. Video Conference Mode Tap Video Conference mode if you are connecting with

What is the dialing information for my phone?

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
time the call was placed (more specific time is better); and The other person's contact information, if different than the person contacting the Phones Team.  Back to Overview International

How to update a project in work management system?

  1. Knowledge Base
  2. Consulting, Training, & Projects
How to Update a Project in the OIT Project Portfolio For more information about Project Portfolio Management check out TeamDynamix website:  https://www.teamdynamix.com/products/project-portfolio

Approved Storage Locations

  1. Knowledge Base
  2. Data Security & Records
: OneDrive 2 (replacement for U:)    Microsoft 365: Sharepoint / Teams Storage 2   Microsoft 365: Sharepoint / Storage-* sites (replacement for S

Best Practices For Successful Video Conferencing from Staff Council (April 2019)

  1. Knowledge Base
  2. Collaboration and Communication
This KB article is based off document from Staff Council from April 2019. It includes links and information from other resources around the University. Video conferences allow teams to collaborate

How to use OneDrive "Request Files" dropbox?

  1. Knowledge Base
  2. File Storage
files. In this example, "Team Project" was used. On the next dialog select "Copy link" or enter an email address you want to directly send the link to. Click Done to complete the

How do I install my work phone?

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
cable, as long as the phone has been properly set up by the Phones Team with the correct information. This article aims to help you connect the right cables to the right ports on your work phone to

Why is my removable storage media blocked?

  1. Knowledge Base
  2. Data Security & Records
device has been incorrectly classified as storage media and blocked, please contact your TSP or Local Support team for assistance at support@uidaho.edu.

Telephone Service Guidelines

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
multiple people? As of today, video calls will only work from one video phone to another.  We do recommend using Zoom or Teams for full-featured video conferencing.  Contact your TSP for more

MFA Legacy FAQ

  1. Knowledge Base
  2. Data Security & Records
  3. Multifactor Authentication
Email has been disabled, it cannot be re-enabled. You may also contact your Local Support team to assist you with this. How can I enable Legacy mode on my account? You can no longer enable

Sophos Antivirus FAQ

  1. Knowledge Base
  2. Data Security & Records
  3. Sophos Antivirus
team by emailing support@uidaho.edu. Do I need to uninstall my current anti-virus before installing Sophos? Sophos automatically attempts to remove other antivirus during installation. You do

When to create a new SharePoint storage site?

  1. Knowledge Base
  2. File Storage
sharing and permission management making it more secure than normal Microsoft SharePoint Online sites, including sites associated with Microsoft Teams. Site Restrictions Site Naming

How to reset my password at the Windows 11 sign in screen?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
for you, contact your OIT technical support team for assistance.   Step 3 Confirm or enter your email address in the "Microsoft account" window, then click "Next".   Step 4

How do I change the sidecar on my Cisco phone?

  1. Knowledge Base
  2. Collaboration and Communication
  3. Cisco Phone Service (Legacy)
template into our system, and any commas or data formatted incorrectly will cause errors in the import process. Once you have filled out the form, please send it to your region's TSP. They will create a ticket task for Phones Team to make the updates.