Software Issue

Need assistance dealing with software problems? Submit a service request with type of hardware, the name of the software, a description of how it is failing. If possible, screen shots of errors provide additional information for us to assist you. Even if we do not normally support the software in question, we strive to provide best effort assistance. Faculty and staff will be supported by their TSPs, students will be directed to the Student Technology Center.

List of commonly supported software:

  • Windows 10 Operating System
  • Mac OSX
  • Android OS
  • Apple iOS 
  • Microsoft Office
  • All modern web browsers
  • ITS  Vlab applications 
  • Lab Software

A more complete list can be found in the Supported Software List.

Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.