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- Knowledge Base
- Consulting, Training, & Projects
How to contact the Student Technology Center (STC) for technical assistance.
- Knowledge Base
- Data Security & Records
- Multifactor Authentication
This article contains resources and information to enroll and implement multi-factor authentication at U of I.
- Knowledge Base
- Hardware & Software
This article includes links on how to use some of Zoom's features including Zoom Test Call, Polling, System Requirements and Recording.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
A list of available office phones and headsets from the ITS phones department.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
These tutorials go through how to use the Cisco IP Phone 8800 phone model.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article explains how to use the Cisco IP 8831 Phone model.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article talks about how the Cisco phone models are set up.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article provides Cisco Phone PIN information.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article goes over the options for dialing out on the UI Cisco Phones.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This tutorial explains how to change the sidecar on a UI Cisco Phone.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article provides instructions on how to use the Cisco 7800 IP phone.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
How to use the Cisco 8800 series IP phone (8851, 8861, and 8865).
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
How to use the 7841 IP phone.
- Knowledge Base
- Email, Messaging & Web
- Microsoft Teams
Teams Voice phone number block list maintenance for individuals
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article goes through how to see what phones have been provided to you and how to manage them through the self-care portal.