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On University Managed Computers, OIT provides direct assistance for the software listed below. Support includes installation, troubleshooting, login, and general use. In many cases, the software listed below can be installed yourself by using Software Center (Windows) or JAMF Self Service (Mac).
Request software assistance
Operating Systems
- macOS, 12 (Monterey) and higher
- Windows 10, Build 1909+\
- Windows 11, Build 23H2
- General Software
Microsoft 365:
- Word
- Excel
- Powerpoint
- Outlook
- OneDrive
- OneNote
- (OWA) Outlook on the Web and Exchange Online
- Teams
- Microsoft products such as Visio Pro, Power BI, SQL Server etc *
Adobe Software
- Acrobat
- Creative Cloud Suite
- Camtasia*
Browsers:
- Google Chrome
- Mozilla Firefox
- Safari (Mac OS Only)
- Microsoft Edge
Security Software:
- Cisco AnyConnect VPN Client
- Sophos Cloud Endpoint Protection (UofI owned devices only)
- Sophos Safe Guard
- DUO Multi-factor Authentication
- Duo Desktop
- Sophos Home (student and personally owned devices only)
Others:
- Zoom Workplace
- Argos
- Canvas (authentication and connection)
- Banner (connectivity and printing)
- SPSS (academic research only, UofI owned devices only)
- AutoCAD*
- ESRI
- Qualtrics*
- Stellant (Oracle imaging)
- Remote Access Lab
- VMWare*
* NOTE: May require additional license purchases. Please see submit a Software Purchase Request for these items.