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How do I access my work computer remotely?
you're unsure whether or not you're on ethernet, you can check by looking at your available networks as if you were going to connect to a new WiFi. If you're connected to an "ad.uidaho.edu", then
Gaming NAT issues
Overview
Some online games will not work and may display an error message about NAT issues.
Solution
A different type of NAT is needed through the Campus Firewall. This solution is only
Where do students go for technical help?
The Student Technology Center (STC) is a student-focused service space dedicated to supporting technology needs such as Duo authentication, WiFi issues, laptop rental programs, vandal account
Login Problems
VPN
Cisco Anyconnect - VPN
How do I use the VPN with Duo/Multi-factor authentication?
Canvas
Self-Help topics for Canvas
WiFi
Topics relating to WiFi
Not Seeing What You're Looking For?
Choose this if you are having a WiFi or Connectivity issue not listed above ... Choose this if you are having a WiFi or Connectivity issue not listed above.
There is more information available in our Knowledge Base that you can browse by clicking the Knowledge Base link in
VPN Problem
VPN access is not necessary to access email, Teams, One-Drive, and other cloud applications when off-campus. However, access to some UI resources, such as the S:\ drive, Banner, and others is limited
Firewall
Overview:
The network firewall service provides protection for devices on the University of Idaho network. There are a set of standard network firewall policies that may be applied to University
Network Support For Events
University departments and student organizations who are hosting events on campus can request assistance to meet networking requirments. Once a request has been submitted the requirments will be
Travel Tips for Cyber Security
your phone. Hardware tokens are also available from your TSP or the STC if you wish to take a backup second factor.
Avoid public WiFi
If possible, avoid public wifi which may used or
How to connect Nintendo products to AirVandalGuest?
Select Internet, and then Internet Settings
The Nintendo Switch will automatically search for near by WiFi signals
Select AirVandalGuest
Put in password: GoVandals
How to resolve error "Something went wrong" when activating Microsoft Office?
Overview
Microsoft Office requires activation through your University of Idaho account before it can be used. During this process you may see this error message:
Something went wrong
Your
How to connect LG Smart TV to AirVandalGuest?
Connecting LG Smart TV to AirVandalGuest
Find the MAC Address for your device
Press the ‘gear” button on your controller
Go to General, this should pop up “TV
Zoom: Links to Useful Features Help
Privacy Protection
Recording
Recurring Meetings
Screen sharing
Screen sharing with Audio
Troubleshooting Wireless (WiFi) Connection Issues
Video Layout
Virtual Backgrounds
Waiting
New Student Checklist
by clicking Here.
Connect to the Internet
WiFi
To connect a device to the network, follow the steps on our Knowledge Base by clicking Here.
Wired
For those living on campus
Duo MFA Common Problems and Solutions
receiving push requests if there are network issues between your phone and our service. Many phones have trouble determining whether to use the WiFi or cellular data channel when checking for push