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How do I access my work computer remotely?

you're unsure whether or not you're on ethernet, you can check by looking at your available networks as if you were going to connect to a new WiFi. If you're connected to an "ad.uidaho.edu", then

Gaming NAT issues

Overview Some online games will not work and may display an error message about NAT issues.   Solution A different type of NAT is needed through the Campus Firewall.  This solution is only

Where do students go for technical help?

The Student Technology Center (STC) is a student-focused service space dedicated to supporting technology needs such as Duo authentication, WiFi issues, laptop rental programs, vandal account

Login Problems

  VPN Cisco Anyconnect - VPN How do I use the VPN with Duo/Multi-factor authentication? Canvas Self-Help topics for Canvas WiFi Topics relating to WiFi

Not Seeing What You're Looking For?

Choose this if you are having a WiFi or Connectivity issue not listed above ... Choose this if you are having a WiFi or Connectivity issue not listed above. There is more information available in our Knowledge Base that you can browse by clicking the Knowledge Base link in

VPN Problem

VPN access is not necessary to access email, Teams, One-Drive, and other cloud applications when off-campus.  However, access to some UI resources, such as the S:\ drive, Banner, and others is limited

Firewall

Overview: The network firewall service provides protection for devices on the University of Idaho network. There are a set of standard network firewall policies that may be applied to University

Network Support For Events

University departments and student organizations who are hosting events on campus can request assistance to meet networking requirments.   Once a request has been submitted the requirments will be

Travel Tips for Cyber Security

your phone. Hardware tokens are also available from your TSP or the STC if you wish to take a backup second factor.   Avoid public WiFi If possible, avoid public wifi which may used or

How to connect Nintendo products to AirVandalGuest?

    Select Internet, and then Internet Settings  The Nintendo Switch will automatically search for near by WiFi signals    Select AirVandalGuest  Put in password: GoVandals

How to resolve error "Something went wrong" when activating Microsoft Office?

Overview Microsoft Office requires activation through your University of Idaho account before it can be used. During this process you may see this error message: Something went wrong Your

How to connect LG Smart TV to AirVandalGuest?

Connecting LG Smart TV to AirVandalGuest     Find the MAC Address for your device  Press the ‘gear” button on your controller  Go to General, this should pop up “TV

Zoom: Links to Useful Features Help

Privacy Protection Recording Recurring Meetings Screen sharing Screen sharing with Audio Troubleshooting Wireless (WiFi) Connection Issues Video Layout Virtual Backgrounds Waiting

New Student Checklist

by clicking Here.    Connect to the Internet WiFi To connect a device to the network, follow the steps on our Knowledge Base by clicking Here. Wired For those living on campus

Duo MFA Common Problems and Solutions

receiving push requests if there are network issues between your phone and our service. Many phones have trouble determining whether to use the WiFi or cellular data channel when checking for push