Accounts, Groups & Passwords

Reset passwords, request accounts, request access to student labs.

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Google Workspace

Google Workspace for Education Cloud Services

Articles (51)

Pinned Article How to request a new employee account?

Pinned Article How to reset a forgotten account password?

Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact OIT.

Pinned Article How to submit your own Vandal Card Photo?

How are Microsoft 365 Class Teams created?

How to activate a Microsoft 365 Class Team?

How to add/remove members from mail enabled groups?

This tutorial will show group owners how to add and remove members from mail enabled security groups and resource groups through the account management page.

How to change my email display name?

How to change my name?

How to change my password?

Learn how to set the password on your account. To follow these directions you need to know your username, password and setup your security profile.

How to create an SU administrator account?

How to enable pronouns in a Microsoft 365 Teams profile?

How to extend or remove Account Sponsorship?

How to fix the error "phone cannot be added" in Duo?

How to identify the PIK on a VandalCard?

This article explains the method of identifying the PIK. This is primarily used by gatekeepers or campus dining employees when adding access or meals to a person's card.

How to migrate to an alumni account?

This tutorial is for instructions on how to set up an alumni account. This includes migrating a student account to an alumni account.

How to reset my password at the Windows 11 sign in screen?

How to resolve "You Can't Get There from Here" during sign-in?

How to resolve error "Something went wrong" when activating Microsoft Office?

How to resolve error "User account from identity provider 'live.com' does not exist..."?

How to resolve sign-in blocked errors?

How to resolve the error "CAS service provider is not authorized" for VandalWeb?

How to resolve the error "UDC Id not available" during sign-in?

How to review and agree to the "Acceptable Use Policy" during sign-on?

How to send Microsoft 365 Group email to member Inboxes?

How to set up a new University of Idaho employee account?

How to set up a new University of Idaho student account?

How to set up my security profile?

Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password.

How to use Duo Mobile with Self-Service Password Reset?

Replacing a Lost Vandal Card

Secure Your Accounts: The Importance of Strong Passwords and How to Create Them

VandalCard - Frequently Asked Questions

This article serves as a self help page that answers frequently asked questions about vandal cards, and other forms of University of Idaho identification.

What are the department prefix / namespace groups?

What are the Microsoft Entra MFA account lockout settings?

What are the SSO and Active Directory account lockout settings?

What is "All Employee Required Training" Terms of Use?

What is affiliation and when do accounts expire?

This article contains a brief overview of UI affiliation criteria and what happens when accounts lose affiliation.

What is an "OIT Managed" email address in MyUI?

What is the "single-use code" email from the Microsoft Account Team?

What is the InCommon Federation?

What is the lifecycle of a student account?

What is the session limit for web applications?

What Microsoft 365 applications are approved for use?

What services are available for Emeritus faculty and honored staff?

This article details what email options are available for our Emeritus Faculty and Honored Staff. It also outlines technical support contact information as well as other IT services available to our customers after they retire.

Why am I being prompted to sign in so frequently?

Why do I see "More information required" during sign-in?

Why does a Microsoft 365 application display "Approval Required"?

Why does my recently changed password not work?

Why was my Microsoft 365 application "Approval Required" request denied?

How do I reactivate Duo Mobile?

Instructions for users to reactivate their Duo Mobile on a new phone

How to request Guest Accounts?

Password Managers