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How do I reactivate Duo Mobile?

likely enrolled in Secure MFA. Contact the STC or your Local Support team if you have any questions or if you need to regain access without an alternate authentication method. What is Secure MFA

South Hill has Known WiFi Coverage issues

first floor, open a ticket with the OIT Network team and we will assist with investigating and work on resolving the issue.

What is Proofpoint URL Defense?

malicious by Proofpoint's automated security system or the OIT Security team.   How to request access? If a link is blocked, you can request the link be reviewed and the block removed if the

How to migrate to an alumni account?

starting the Alumni Migration process, you must have a Security Profile enabled for your account. A "Security Profile" consists of a combination of questions and contacts and can be set by going to the

Multi-Factor Authentication Self-Help Resources

Security User Guide If you need further OIT service support, please contact the appropriate OIT area to assist you. They’d be happy to help! Employees should contact their Local Support team or TSPs

What software does U of I OIT support?

Windows 10, Build 1909+\ Windows 11, Build 23H2 General Software Microsoft 365: Word Excel Powerpoint Outlook OneDrive OneNote (OWA) Outlook on the Web and Exchange Online Teams

How to resolve "You Can't Get There from Here" during sign-in?

to Jamf Self-Service, and select the option to install the Company Portal and enable device compliance. Your local IT support teams can assist with the installation process.

Web Content Guide

information for any questions related to their area.    University Communications and Marketing Web Team University Communications and Marketing (UCM) is the site owner for any uidaho.edu

Naming conventions for Projects, Programs, & Initiatives in TeamDynamix

Outlines the formatting required for Initiatives, Programs, and Projects created in the work management system, TeamDynamix. ... Overview This knowledge base article outlines the naming conventions for Initiatives, Programs, and Projects entered into the Work Management System (TeamDynamix). Please adhere to these

How to set up a new University of Idaho student account?

: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=1    Step 3 - Create a Security Profile A "Security Profile" is a series of questions that only you know the answer to AND one

How to set up a new University of Idaho employee account?

password can be found at: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=1   Step 3 - Create a Security Profile A "Security Profile" is a series of questions that only you know

How do I install Sophos Antivirus for Linux?

your TSP or Local Support team and request the Sophos installer script. Once shared, download to the Linux computer. Step 3 Open a terminal and run the downloaded installer script as root

How do I use Microsoft Stream?

old version is called Stream (Classic). Many of the features Stream (Classic) provided are now available in any storage location within Microsoft 365 environment (OneDrive, SharePoint and MS Teams

TDX OnBoarding Process

Standards and procedures for configuring a new user in the University of Idaho's TeamDynamix (TDX) work management instance. ... Overview: These are standards and procedures for configuring a new user in the University of Idaho's TeamDynamix (TDX) work management instance. Requirements Process Enterprise

How to create alerts in SharePoint Online?

for the majority of SharePoint Online, Teams and OneDrive sites. Note: if the "Alert me" functionality is disabled please contact your IT local support team for assistance. Visit the https