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How do I reactivate Duo Mobile?
likely enrolled in Secure MFA. Contact the STC or your Local Support team if you have any questions or if you need to regain access without an alternate authentication method.
What is Secure MFA
South Hill has Known WiFi Coverage issues
first floor, open a ticket with the OIT Network team and we will assist with investigating and work on resolving the issue.
What is Proofpoint URL Defense?
malicious by Proofpoint's automated security system or the OIT Security team.
How to request access?
If a link is blocked, you can request the link be reviewed and the block removed if the
How to migrate to an alumni account?
starting the Alumni Migration process, you must have a Security Profile enabled for your account. A "Security Profile" consists of a combination of questions and contacts and can be set by going to the
Multi-Factor Authentication Self-Help Resources
Security User Guide
If you need further OIT service support, please contact the appropriate OIT area to assist you. They’d be happy to help! Employees should contact their Local Support team or TSPs
What software does U of I OIT support?
Windows 10, Build 1909+\
Windows 11, Build 23H2
General Software
Microsoft 365:
Word
Excel
Powerpoint
Outlook
OneDrive
OneNote
(OWA) Outlook on the Web and Exchange Online
Teams
How to resolve "You Can't Get There from Here" during sign-in?
to Jamf Self-Service, and select the option to install the Company Portal and enable device compliance.
Your local IT support teams can assist with the installation process.
Web Content Guide
information for any questions related to their area.
University Communications and Marketing Web Team
University Communications and Marketing (UCM) is the site owner for any uidaho.edu
Naming conventions for Projects, Programs, & Initiatives in TeamDynamix
Outlines the formatting required for Initiatives, Programs, and Projects created in the work management system, TeamDynamix. ... Overview
This knowledge base article outlines the naming conventions for Initiatives, Programs, and Projects entered into the Work Management System (TeamDynamix). Please adhere to these
How to set up a new University of Idaho student account?
: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=1
Step 3 - Create a Security Profile
A "Security Profile" is a series of questions that only you know the answer to AND one
How to set up a new University of Idaho employee account?
password can be found at: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=1
Step 3 - Create a Security Profile
A "Security Profile" is a series of questions that only you know
How do I install Sophos Antivirus for Linux?
your TSP or Local Support team and request the Sophos installer script. Once shared, download to the Linux computer.
Step 3
Open a terminal and run the downloaded installer script as root
How do I use Microsoft Stream?
old version is called Stream (Classic). Many of the features Stream (Classic) provided are now available in any storage location within Microsoft 365 environment (OneDrive, SharePoint and MS Teams
TDX OnBoarding Process
Standards and procedures for configuring a new user in the University of Idaho's TeamDynamix (TDX) work management instance. ... Overview:
These are standards and procedures for configuring a new user in the University of Idaho's TeamDynamix (TDX) work management instance.
Requirements
Process
Enterprise
How to create alerts in SharePoint Online?
for the majority of SharePoint Online, Teams and OneDrive sites.
Note: if the "Alert me" functionality is disabled please contact your IT local support team for assistance.
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