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How to install Adobe Creative Cloud desktop applications?

  1. Knowledge Base
  2. Hardware & Software
  3. Adobe
installing applications. They do take a lot of hard drive storage. We recommend installing what you need to perform your day-to-day tasks.  If you want to learn a new Adobe application, go ahead, and

Zoom Webinar Request

  1. Services
  2. Information Technology
  3. Communication & Collaboration
license allows for 300 participants in normal meetings. Cloud recording is available for employee accounts. Videos stored in the Zoom cloud storage will be automatically deleted after 9 months

How do I unlock an Aegis encrypted drive?

  1. Knowledge Base
  2. Data Security & Records
. Step 3 Connect the USB drive to a computer. After a few seconds it should appear as "Secure_Key" in file explorer. The green LED should glow solidly. The drive will lock immediately after

How do I request software for a classroom or lab computer?

  1. Knowledge Base
  2. Student Computing Labs
via the campus computer labs, or classroom PCs, download and print the request form (under files) for the Student Computing Labs.  Due to limited resources, one-off installations are not supported

How do I get Windows 10 on my Mac computer?

  1. Knowledge Base
  2. Hardware & Software
  3. Apple
run just as well as OSX would.  You will need to use some sort of file transfer to move files between systems, however.     What is a Virtual Machine? A Virtual Machine (VM) is an

How to recover and restore email?

  1. Knowledge Base
  2. Email, Messaging & Web
lost files may not be completely lost after all, if deleted less than 28 days prior. Microsoft 365 has robust email recovery options and this tutorial will walk you through the steps to take if you

Data security standards Overview

  1. Knowledge Base
  2. IT Standards
, networks, and applications. Use University accounts for University business. Use approved storage locations for University data. Where non-OIT managed technologies, including personal devices, are

How to request or renew a TLS certificate?

  1. Knowledge Base
  2. Data Security & Records
  3. Certificates
certificate signing request (CSR) file or text, if a new certificate. Website owner or contact, if different than the requester. If renewing an existing certificate and installing on a new server, or

How to resolve error "Microsoft Outlook cannot sign or encrypt this message" when sending encrypted email?

  1. Knowledge Base
  2. Email, Messaging & Web
Web at https://mail.uidaho.edu/.   Outlook for the Desktop In Outlook, go to the top left File menu and then click on the bottom right "Options". Click on Trust Center and then

How to remove automatic teams meeting links?

  1. Knowledge Base
  2. Email, Messaging & Web
the Addition of MS Teams Meeting - Windows From the Outlook Desktop Client: 1. Click File in the menu toolbar. 2. To the bottom left of the window, click Options. 3. In the Outlook

How to set up a VPN for Windows?

  1. Knowledge Base
  2. Data Security & Records
Login*   Installing the VPN Step 1 Download the VPN from: https://downloads.uidaho.edu/vpn/any/Cisco-AnyConnect-Windows.exe Run the Cisco-AnyConnect-Windows.exe file.   Step

How do I disable "AutoSave" in Office 365 products?

  1. Knowledge Base
  2. Hardware & Software
  3. Microsoft
disable "AutoSave" in. Next, head over to the left hand corner and click on "File". Image: "AutoSave" 1   Step 2: For this step click on the item "Options". It will be located in the bottom

What is the lifecycle of a student account?

  1. Knowledge Base
  2. Accounts, Groups & Passwords
account is deleted. OneDrive Site and Files 90 Day Restore The OneDrive site, and all files, folders and permissions, can be restored up to 90 days after an account is deleted.

Vandal Card

  1. Services
  2. Information Technology
  3. Accounts, Passwords, & Vandal Cards
obscuring your face Photo must be unedited Do not crop the photo. We will do this for you. Face must be evenly lit. No shadows on face. Must be recent No photos of photos File must be JPG format

How do I clear my browser cache on Google Chrome?

  1. Knowledge Base
  2. Hardware & Software
  3. Browsers
the Cookies and other site data and Cached images and files boxes, then click Clear data.  The other boxes can remain unchecked.