Storage Issues

ITS provide general support for its support solutions. Common request include:

  • File recovery from both the S: and U: drives.
  • Locate hidden files
  • Had access but no longer

Make sure to provide the file storage location (SharePoint Storage Site or on-premise) and path to the storage location you need assistance with.

Request Service

Related Articles (5)

Information on how to access UI drives off campus.
This article describes how to manage and dispose of records, as well as the security implications of the included processes.
A tutorial on how to map U and S drives to a computer running Windows. It includes instructions using the QuickConnect tool, as well as manually mapping the drives.
This article describes how to mount U and S drives to a Mac running OSX.
This article explains the process to request a new S: Drive folder. It also explains the Structure of the S: Drive, and how to change the owner of a folder .


Service ID: 655
Mon 12/11/17 4:42 PM
Wed 6/24/20 8:47 AM